AGFA 1236S Scanner software cannot find the scanner, Scanner reports errors during scanning

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The computer does not start up. If your computer is a Macintosh, a little floppy disk with a question mark appears on your screen.

Y o u r c o mp u t e r c an n o t f in d it s h ard d is k d u e t o a c o n f lic t wit h t h e S CS I I D n u mb e rs o f t h e d e v ic e s y o u h av e at t ac h e d .

n Dis c o n n e c t all S CS I d e v ic e s (e x c e p t t h e s t art -u p d is k ) an d c o n n e c t t h e m o n e b y o n e , b e g in n in g wit h t h e s c an n e r, t o id e n t if y t h e d e v ic e t h at c au s e s t h e

p ro b le m (t u rn o f f all d e v ic e s b e f o re c o n n e c t in g o r d is c o n n e c t in g t h e m).

The scanner software cannot find the scanner.

A f t e r s t art in g S c an Wis e , a me s s ag e ap p e ars t e llin g y o u t h at n o s c an n e r is c o n n e c t e d , alt h o u g h t h e s c an n e r is c o n n e c t e d .

n May b e y o u d id n o t wait lo n g e n o u g h f o r all S CS I d e v ic e s t o s t art u p , b e f o re y o u t u rn e d o n y o u r c o mp u t e r. Try re s t art in g y o u r c o mp u t e r.

nV e rif y t h e p o we r c o n n e c t io n t o t h e s c an n e r.

nCh e c k if t h e p o we r s wit c h is t u rn e d o n .

n Ch e c k t h e I n s t allat io n p ro c e d u re , t o s e e if y o u f o llo we d t h e in s t ru c t io n s . P ay s p e c ial at t e n t io n t o t h e s e t t in g o f t h e S CS I I D n u mb e r.

n V e rif y t h e t e rmin at o rs an d t h e c ab le s . I f t h e re is a p ro b le m wit h a c ab le o r wit h t h e S CS I b o ard in y o u r c o mp u t e r, c o n t ac t y o u r d e ale r.

n Dis c o n n e c t all S CS I d e v ic e s an d c o n n e c t t h e m o n e b y o n e , b e g in n in g wit h t h e s c an n e r, t o id e n t if y t h e d e v ic e t h at c au s e s t h e p ro b le m.

The scanner reports errors during scanning.

n

Ch e c k if y o u h av e c o n n e c t e d a S CS I t e rmin at o r. I f t h is c an n o t b e t h e

 

p ro b le m, p le as e c o n t ac t y o u r d e ale r.

v

No t e : I f y o u e n c o u n t e r o t h e r p ro b le ms d u rin g o r af t e r in s t allat io n , p le as e

 

re f e r t o t h e Re ad Me f ile o n y o u r c o mp u t e r.

The computer screen displays scanner calibration error.

n Th e c alib rat io n s lit is c o v e re d b y y o u r t ran s p are n t o rig in al. Y o u d id n o t u s e

t h e t e mp lat e o r y o u u s e d it in c o rre c t ly . Th is c an o n ly h ap p e n wh e n y o u are in t ran s p are n c y mo d e .

A p p e n d i x C — Tr o u b l e s h o o t i n g

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Contents Re f ac e Wner’s G uideTrademarks Contents A p t e r 4 M a k i n g y o u r F i r s t S c a n Preface Ic k n e s s o f t h e o rig in al About SnapScanEnvironmental Requirements PrecautionsScsi Devices Cleaning your ScannerE f a c e How to Use this Guide Ch o o s e P rin t f ro m t h e File me n u How to Print this GuideCh o o s e P ag e S e t u p f ro m t h e File me n u Clic k O KPreparing the Scanner Unpacking the Scanner Ru le rs Taking a Closer LookWe r s wit c h Unlocking the Scanner Performing a Power-on Test Installing the Scanner for the Macintosh Computer Hardware Requirements Installing the Image Editing SoftwareF a S c an Wis e I n s t alle r ic o n Installing the Scanner SoftwareChoosing a Scsi ID Number Connecting the Scanner to your Macintosh ComputerSetting the Scanner to a Scsi ID Number F o rmat io n s e e S CS I d e v ic e s Connecting the ScannerPage An n e r Av ailab le o n t h is d e v ic ePage Testing the Connection Installing Additional SoftwareInstalling the Scanner for the PC Hardware Requirements Installing the ISA Scsi card Installation with the Agfa Supplied Scsi CardAmag e y o u r c ard Y o u r c o mp u t e r man u al T b ac k t h e c o v e r o f t h e c o mp u t e rWindows 95 and Windows Installing the Scsi DriverWindows NT Version Windows 95, Windows 98 and Windows NT Version Installing the Scanner SoftwareSetting the Scanner to a Scsi ID Number Connecting the Scanner to your PCChoosing a Scsi ID Number Connecting the Scanner Tu rn o n y o u r s c an n e r An n e r t o a S CS I I D n u mb e r Installation If your PC already has a Scsi CardConnecting the Scanner Page An n e r t o t h e s c an n e r E o t h e r ad jac e n t S CS I d e v ic eY o u r P C Av ailab le o n t h is d e v ic e Installing Additional Software Making your First Scan Page Appendix a Using Transparency Option Unpacking the Transparency Option About your Transparency OptionTu rn o f f y o u r s c an n e r Connecting the Transparency OptionUnlocking the Transparency Option U r t ran s p are n c y o p t io n is u n lo c k e dRe ws Th e t ran s p are n c y o p t io n is re ad y f o r u s e Placing Transparent Originals Page Appendix B Using the Automatic Document Feeder About your Automatic Document Feeder ADF Unpacking the Automatic Document Feeder Taking a Closer Look Connecting the Automatic Document Feeder N n e c t o r s c re ws We r t h e ro t at in g arm If t t h e ro t at in g arm o f t h e p ap e r t rayPage Placing Text Pages in your Automatic Document Feeder Operating the Automatic Document FeederCorrecting Paper Jams Lo s e d Lat e is p ro p e rly c lo s e d Cleaning the Transparent Guide Flap Cleaning the Automatic Document Feeder F a d e ale r Roller Cleaning Scanner does not start up Appendix C TroubleshootingGeneral Problems Power and status indicator fails to light upRo b le m, p le as e c o n t ac t y o u r d e ale r Scanner reports errors during scanningComputer screen displays scanner calibration error Scanner software cannot find the scannerHow to Install the 150X as Second Scsi Controller Installation Problems for Windows 95Riv e r n ame is S P a RRO W. MP D Scsi Host Adapter Is Not Detected How to Verify the InstallationRo p e rt ie s d ialo g b o ScanWise Does Not Find a ScannerHow to Solve Erratic Scanner Behaviour Ro v id e d o n t h e a g f a S c an Wis e CD-RO M Installation Problems for Windows NTScsi Card Is Not Detected E n t h e S CS I a d ap t e rs ic o n Appendix D Technical Information Specifications Transparency Option Specifications Automatic Document Feeder Specifications Appendix E SnapScan Regulation Compliance Av ailab le t o h e lp y o u Safety RegulationsUL Safety Statement TÜV Wichtige SicherheitshinweiseIndustry Canada Class a and B Label Requirements Electromagnetic Compatibility
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