Troubleshooting guide
Problem | Cause | Solution |
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Overexposed image | Too close to reflective object. | Move farther away from |
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| subject (4’ to 6’). |
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| Turn flash head slightly away |
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| Use External Flash Diffuser |
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| (SL968). Set camera |
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| to Macro flash. Reduce |
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| Exposure Compensation. |
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| Reduce flash power (Digital |
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| SL960D flash only) |
Camera’s flash | Flash on Auto and is | Turn |
not firing | not needed. | (see page 36) |
| Finger over flash window | Grip camera correctly, not |
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| blocking flash. |
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| Improper operating mode | Check for proper operating mode |
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| (Land or sea) |
Lost images | Defective SD card. | Use only approved quality SD |
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| cards. |
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| Format SD card (will delete |
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| pictures). |
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| Defective internal memory. | Format memory (this will delete |
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| pictures in memory). |
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| Using camera with low |
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| battery power. | Recharge batteries |
Housing leaks water | Carefully follow | |
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| instructions provided in this |
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| manual. |
External Flash Accessory |
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|
not firing at all | Camera not set to correct mode | Set camera to Ext Flash mode |
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| Flash not | Refer to External Flash Mode |
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| accessory manual or visit |
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| |
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| website for detailed |
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| troubleshooting information |
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| Flash Link optical cable | Refer to Flash Link accessory |
| not | manual or visit |
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| |
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| website for detailed |
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| troubleshooting information |
External Flash Accessory |
| Check optical cable and ends |
firing sometime but not |
| for damage. Repair or replace |
all the time (when using | Flash Link optical cable not | as needed. Check cable for |
Flash Link optical | correctly aligned to camera or | proper alignment and flash |
cable accessory) | sensor | connection from camera to flash |
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| Refer to Flash Link accessory |
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| manual or visit |
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| |
|
| website for detailed |
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| troubleshooting information |
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User’s Manual >>
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