Vivitar DVR-410, DVR410-GRAPE user manual Technical Support, What To Do When Service Is Required

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What To Do When Service Is Required:

When returning your defective product (postage pre-paid) for service, your package should include:

1.Copy of original bill of sale

2.A detailed written description of the problem.

3.Your return address and telephone number (Daytime)

MAIL TO ADDRESS BELOW:

 

In the US:

In the UK:

Sakar International

Sakar / Vivitar

Attention: Service Department

2D, Siskin Parkway East

195 Carter Drive

4020 Middlemarch Business Park

Edison, NJ 08817

Coventry, CV3 4PE

Technical Support

For technical support issues please visit our website at www.vivitar.com. You can find manuals, software and FAQ‟s at the website. Can‟t find what you are looking for? E-mail us at support@vivitar.com and one of our technical support team members will answer your questions. For phone support in the US please call 1-800-592-9541, in the UK call 0800 917 4831. If you would like to call from anywhere else, please visit www.vivitar.com for your local toll free number.

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Contents DVR Digital Video Camera Table of Contents Introduction Key FeaturesWhat your Camera Includes Camera Maintenance and CareComputer System Requirement for Windows Vista Computer System Requirement for Windows XPQuick Look at Your Digital Video Camera Computer System Requirements for MacintoshPage Prepare Your Digital Video Camera for Use Battery InstallationInsert SD/MMC Memory Card Power off Power onAuto Power off Change Camera ModeFunction Buttons on the camera Shooting Videos Video ModeResolution settings Speaker setting Taking Photos Camera ModeCapture settings Frequency setting Speaker setting View Photos Playback ModePlayback Videos TV out function Page Install the Vivitar Experience Image Manager Software Get photos and videos from your camera to your computer Connect your Camera to the ComputerPage Take the Tour button on the application`s Home Get startedPage What Is Not Covered By Warranty Sakar Warranty CardTechnical Support What To Do When Service Is RequiredNtsc Technical SpecificationsCamera does not take pictures TroubleshootingCamera does not Power on Recorded images are not saved in memory Image is blurry or out of focusImages were deleted by mistake. Can I retrieve them