Troubleshooting

If any problems arise with the ViviCam 3345, refer to this troubleshooting chart:

Symptom		Possible cause	Solution

The camera doesn’t turn on.		The battery is drained.	Change or recharge the battery. Also,
			check for correct polarity (orientation) of
			the batteries.

		Power button must be pressed	Press and hold the Power button until
		for 3 to four seconds	“ON” appears in the status display

The camera won’t capture a		Is the camera turned on?	The camera powers off automatically after
image.			60 seconds. Make sure the camera’s
			power is ON before taking an image.

		Is the camera connected to a	The camera’s buttons are not functional
		computer?	when connected to a PC. Disconnect the
			camera to capture more images.

		The light condition is	Turn the flash mode to Flash ON.
		insufficient.

		The camera is processing.	Wait for the camera to store files. The
			image number blinks at status LCD while
			the camera is processing and stops
			blinking when the camera is ready for use.

I can’t download images to the		Connection may have failed.	Check to ensure that all connections are
PC.			secure. Look for Removable Disk under
			My Computer.

I get a blurred image when		There may be a momentary	Hold your ViviCam 3345 steady until you
downloading my images to my	delay between pressing the		hear a “beep” which indicates the
computer.		shutter button and the actual	exposure is completed.
		exposure.