Kodak D830, D1030 manual Picture frame problems, Try one or more of the following

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5

Troubleshooting and support

For step-by-step product support, visit www.kodak.com/go/digitalframesupport and select Step-by-Step Solutions & Repair.

Picture frame problems

If...	Try one or more of the following
Frame does not	■ Make sure the power cable that was included with your frame is
turn on.	connected securely (see page 2).
	■ Unplug the power cable for 5 seconds, then reconnect the cable.
	Press and hold the power button (for about 2 seconds), then
	release.

Nothing happens when	■ Insert a certified SD/SDHC/MMC/XD Card, with images, into the
a memory card or USB	upper designated card slot, then push to seat it (see page 8).
device is connected.	■ Insert a certified MS Duo/Duo Pro Card, with images, into the
	lower designated card slot only, then push to seat it (see page 8).
	NOTE: Do not insert an MS Pro or MS Pro Duo card in the top slot. It
	could get stuck and damage the card or your frame.
	■ Make sure the USB device is connected securely (see page 8).
	■ Make sure the file format of your pictures is supported. (See
	page 39).
	NOTE: Pictures may take a longer time to display when the files are large or when
	using a large capacity memory card or other connected device.

Touch border doesn’t	■ Use your finger to make your selections on the Quick Touch
work.	Borders (see page 4). Lights on the border show you where to
	touch.
	IMPORTANT: Do not slide on the right border (tap only).
	■ Unplug the power cable for 5 seconds, then reconnect the cable.
	Press and hold the power button (for about 2 seconds), then
	release.

34	www.kodak.com/go/support

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Contents Kodak Easyshare Digital Frame Eastman Kodak Company Rochester, New York Front/Side Views Back View Table of contents Page Setting up your frame Attaching the standAttaching the power cable Turning your frame on and off Right border Navigating using the Quick Touch BordersBottom border Tapping on the right border Tapping and sliding on the bottom borderWhat ’tap’ and ’slide’ mean in this guide Slide between the arrow lights to scroll throughSetting your language Setting the clock, date, and timerTo change the language at a later time LanguageSet the clock Connecting a USB device Inserting a memory cardAttaching the included faceplate Enjoying your pictures immediately You cannot delete the pre-loaded picturesViewing your pictures Playback informationTap Menu, then tap Pictures Source, then TapChanging viewing modes Viewing ModesViewing pictures in collage mode Collage modeViewing thumbnails There are two ways to view your pictures as thumbnailsSaving a default play location Viewing a single pictureAccessing menu options Tap an up/down arrowTap OK after Description Highlighting an Option Pictures Slide ShowsSettings Available fromSelect/Deselect All CopyTap the down arrow to highlight Multi-Select, then tap OK Selecting multiple picturesOr slide between them, then tap Select Copying on your frame Picture is copied Tap OK to dismiss the screenRotating pictures Deleting picturesInstall Kodak Easyshare Digital Display Software Creating and playing a multimedia slide showDownload Easyshare Digital Display Software Creating a multimedia slide showPlaying a multimedia slide show on your frame Copying a multimedia slide show to your frameTap Menu, then tap Slide Shows Changing your frame orientation Change the frame orientation settingChange the stand position Adding a new standard picture frame Choosing a standard picture frame sizePicture frame styles that don’t fit Slot-frames with a slot around the inside perimeter seeGeneral attachment details Attach a slot-style standard picture frame SLOT-styleAttach a clip-style standard picture frame CLIP-styleAttach a bendable metal tab-style standard picture frame Hanging your frame on the wallFoam spacers Glass removed Changing frame settings Settings menusSetting Options Upgrade Firmware DurationSetting Options Default Play Location ShuffleBrightness Frame OrientationLanguage Upgrading your firmware recommended Maintaining your frame Learning more about your framePicture frame problems Try one or more of the followingTroubleshooting and support Protected filesResetting the clock and calendar after losing power Tap the arrow lights or slide to select the current timeScreen messages Screen message Try one or more of the following DirectoryDigital frame specifications Power supplyKodak Easyshare D830/D1030 Digital Frames Color display Internal storage capacityUpgrading your software and firmware Important safety instructionsKodak Easyshare D830/D1030 Digital Frames Limited warranty Additional care and maintenanceLimited warranty coverage Limitations Your rightsOutside the United States and Canada Regulatory compliance and advisoryFCC compliance and advisory Licensing Canadian DOC statementAustralian C-Tick Russian GOST-R Vcci Class B ITE Korean Class B ITEChina RoHS Copying Duration, picture displayFreeze or lock screen, reset Go-to play location Frame, 34 support URLs, 33 troubleshooting and supportLocked screen, reset Select all/deselect all, 18 settingsSetting Auto on/off Clock after losing power, 36 settings Clock and timer Display picture order by, 31 durationQuick touch border SelectingFirmware