Kodak D1030, D830 manual Troubleshooting and support, Protected files

	Troubleshooting and support
If...	Try one or more of the following
Frame freezes up or	■ Unplug the power cable for 5 seconds, then reconnect the cable.
doesn’t work properly.	Press and hold the power button (for about 2 seconds), then
	release.
	■ Reset the frame. Press the Mode and Power buttons (see page ii)
	at the same time, then tap Yes to reset the frame. (Resetting your
	frame does not erase your saved files.)
You set automatic	■ If your frame loses power, the clock returns to the factory setting
on/off but the frame	and auto on/off times are disabled. See Resetting the clock and
doesn’t turn on and off	calendar after losing power, page 36.
at the specified times.
Cannot copy pictures	Storage devices that have FAT (File Allocation Table) 16 formatting can
from one device	only store up to 512 files in the top level (root) directory. To make sure
(memory card or USB	all your pictures copy properly, format the copy destination to FAT32
flash drive) to another	before copying to it:
even though the copy	Caution: Formatting deletes all pictures and videos, including
destination is not full.	protected files.
	1 Connect the device to your computer.
	2 Open My Computer and locate the device.
	3 Right-click on it and choose Format.
	4 From the File system drop-down menu, choose FAT32 then click
	Start.

www.kodak.com/go/support 35