Polaroid PDC 3035 manual Troubleshooting Problems, Symptom Problem Solution

Page 42

10 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems continue, please contact your local customer support hot-line. See your registration card for help line contact details.

 

 

Symptom

 

Problem

 

Solution

 

 

 

 

I receive an error message

“PDC 3035 Camera Driver”

Shut down all other applications

 

 

when I am installing “PDC

does not load.

 

and attempt to reinstall the driver.

 

 

3035 Camera Driver”.

 

 

 

 

 

 

 

 

 

 

 

 

Check the USB controller in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

your BIOS if they are activated.

 

 

 

 

 

 

 

 

If these do not work, contact

 

 

 

 

 

 

 

 

your national customer support

 

 

 

 

 

 

 

 

representative.

 

 

 

 

I cannot upload images to

Connection failure.

Check all cable connections are

 

 

the PC.

 

 

 

 

secured.

 

 

 

 

 

 

 

 

The camera is set to PC

Set the camera to

,

, or

 

 

 

 

 

mode.

 

 

mode.

 

 

 

 

I cannot run the PDC 3035

Conflict

with

another

If you have another camera

 

 

Camera Driver.

 

camera driver

or capture

installed

on your

computer,

 

 

 

 

 

device.

 

 

remove it and its driver completely

 

 

 

 

 

 

 

 

from your system to avoid

 

 

 

 

 

 

 

 

conflicting with your PDC 3035.

 

 

I cannot upload the images

The SMC Card is inserted

Remove the SMC card from the

 

 

from

the internal

memory

inside the SMC Card slot.

card slot. Refer to “Removing

 

 

of the PDC 3035 camera

 

 

 

a SMC Card” on page 28 for

 

 

to PC.

 

 

 

 

more detail.

 

 

 

 

I cannot turn on my PDC

The SMC Card is not

Make sure you turn off the

 

 

3035

Camera

after

inserted all the way in or

camera

before inserting

the

 

 

inserting a SMC Card.

card slot door is not closed

SMC card, and the SMC Card is

 

 

 

 

 

properly.

 

 

inserted all the way in and close

 

 

 

 

 

 

 

 

the slot door properly.

 

 

 

I press the shutter button

The PDC 3035 Camera is

Wait for this process to

 

 

but no response.

 

processing the image.

complete and then take your

 

 

 

 

 

 

Or

 

next image.

 

 

 

 

 

 

 

The internal memory or

Delete

Or

 

the

 

 

 

 

 

SMC card

memory is full.

some images in

 

 

 

 

 

 

 

 

internal

memory

from

the

 

 

 

 

 

 

 

 

camera or SMC card.

 

 

 

 

The Flash icon and the

The PDC 3035 Camera is

Wait for the flash icon on the

 

 

image counter on the LCD

processing

the

image and

LCD to stop flashing and then

 

 

is flashing after I took my

recharging the flash unit.

take another image.

 

 

 

 

last image using the Flash

 

 

 

 

 

 

 

 

 

Mode.

 

 

 

 

 

 

 

 

 

42

 

 

Polaroid PDC 3035 Digital Camera User Guide

www.polaroid-digital.com

Image 42
Contents PDC Product Overview Front ViewRear View Top View Bottom ViewSide View Table of Contents Polaroid PDC 3035 Digital Camera User Guide Getting Started Camera Package Contents Attaching the Hand StrapInstalling the Batteries Checking the Battery LevelTurning the Camera on and off Camera Setting Checking Camera StatusVideo Mode Still image ModePlayback Mode PC Mode PCSetting the Beep Sound On and Off Turning the LCD Screen On/OffSetting the Display Language Setting Date and Time Setting Date Stamp Setting Auto Power off Using the Flash Taking PicturesTaking a Picture Zoom In and Out Setting Self-timer Setting the Image Resolution To select an image resolution in image size settingImage Setting Setting Exposure CompensationOutdoor Setting White BalanceAuto ShadeSetting Sharpness Setting Frequency Recording Video Clips Recording Video ClipsReviewing Pictures and Video Clips Index ViewingPlaying Video clips Protecting Pictures and Video Clips from DeletionDeleting Pictures or Video Clips To delete one picture or video clipTo delete all pictures and video clips Setting TV-out Setting the Video Output SystemConnecting to a TV Using SMC Card Using the SMC CardMemory Card Precautions Inserting a SMC Card not included Removing a SMC Card not includedFormatting a SMC Card or the Internal Memory Installing the Software onto a Computer Installing the SoftwareFor Macintosh Users Software Included with Your Camera ArcSoft VideoImpression 1.6 Movie Making Software ArcSoft PhotoPrinter 2000 Picture Printing SoftwareMicrosoft NetMeeting Web Cam software Computer System Requirements Connecting to Your Computer Transferring Pictures and Video Clips to Your ComputerBefore Transferring Pictures Transferring and Viewing Pictures and Video clips on PC Transferring and Viewing Pictures and Video clips on MacUsing the Camera as a Web Cam PC only Setting up NetMeetingStarting NetMeeting Troubleshooting Problems Symptom Problem SolutionPolaroid PDC 3035 Digital Camera User Guide For North America Polaroid Online Services ArcSoft Software HelpGetting Help For China For JapanTechnical Specifications AppendixUsing Your Batteries SMC Card Storage CapacityTips, Your Safety & Maintenance Uninstalling the Camera Driver PC onlyCamera Cautions Regulatory Information FCC NoticeUK 0903 Part No. OM3236UK003