ADS Technologies PYRO 1394 manual Service and Warranty

Page 15

Service and Warranty:

Service:

If you require assistance with the installation, operation, or application of your ADS Technologies, Inc. product there are several options available to you as described in the technical support section of this manual. Your primary source for information and assistance is always your computer store or computer parts dealer. If your ADS product needs repair or replacement, contact your dealer for on-site repair service.

The ADS Technologies technical support and customer service staff can aid in solving many problems. Our technical support department is available to repair any ADS Technologies product. You or your dealer must return products to our factory for repair or warranty replacement.

Return/Replacement:

If you need to return your ADS Technologies product you should return the product directly to the dealer or store where you purchased the product. Each individual computer store or dealer sets product returns policies for their customers. ADS Technologies, Inc. cannot be responsible for the actions or policies set by our dealers. If you desire to return the product for a refund, you must get the refund from the dealer or store you purchased the product from. If you purchased the product directly from ADS please see the “Terms and Conditions of Sale” on the reverse side of your sales invoice.

Returns to ADS Technologies, Inc. are for repair or warranty replacement only. If you need to return product to ADS Technologies, Inc. for repair or replacement you must follow these steps:

1.Call our Technical Support department at (562) 926-4338 to obtain a Return Merchandise Authorization (RMA) number.

2.The RMA number is valid for 30 days.

15

Image 15
Contents Pyro 1394 WebCam Table of Contents Page Introduction Package ContentsInstallation Instructions Page Page Mac OS FAQsPage Windows Installing iSPQ Eye-Speak SoftwareClick Next Page Mac CameraViewADS Web Site Support Online For Specific software questionsFor Hardware questions Service and Warranty Warranty FCC Information Pyro