Question 2： My video image is too dim or too light

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•Troubleshooting

Question 1: Computer can’t detect the View Cam

Solving Method: Check if computer’s OS (Operating System), BIOS, USB Port or installation errors occurs.

Steps: Windows 95 doesn’t support USB port. You have to update your OS to Windows 98 or above to support USB port and ensure BIOS Setup and USB settings are available. If the problem still occurs, please try connecting the USB ViewCam to your machine via another USB socket.

Question 2： My video image is too dim or too light.

Solving Method: Adjust the brightness and contrast background.

Steps: Because the ViewCam can be easily affected by light, therefore, we suggested proceeding from usage environment and screen object such as increasing object brightness or moving light source.