Vivotek IP3112/IP3122 manual Troubleshooting, Status LED, Reset and restore

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Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.

Condition	LED color

During self-diagnostic after power on	Blink in interchanged green and red

Ethernet signal is lost	Steady red till Ethernet is detected

Before network is setup	Steady green till IP address is confirmed

After network is setup	Blink green every second

Any hardware failure	Other patterns

Reset and restore

Restoring the factory defaults

will erase any previous settings. Reset or restore the system after power on.

There is a button hidden in the pinhole beside the Ethernet socket. It is used to reset the system or restore the factory default settings. Sometimes resetting the system sets the system back to normal state. If the system problems remain after reset, restore the factory settings and install again.

RESET: Poke the wrench to click on the button.

RESTORE: 1. Poke the wrench to press on the button continuously.

2.Wait for self-diagnostic to run twice.

3.Withdraw the wrench as soon as the second self-diagnostic starts.

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Contents Page Technical@vivotek.com Before You Use This Product Table of Contents Http 886-2-82455282 886-2-82455532 Package Contents Hardware installation InstallationInitial Access to the Network Camera Software installationCheck Network Settings Add Password to prevent Unauthorized Access Authentication How to UseInstalling plug-in Main Screen with Camera View Primary user’s capabilityDigital Output Digital ZoomSnapshot Client settings Url http//Network Camera/protocol.html Fine-tuning for Best Performance Administrator’s capabilityFor Best Real-time Video Images Only Quality Images Will Do Somewhere Between Real-time and Clear ImagesOpening accounts for new users Protect Network Camera by passwordsChange homepage layout How to change the subject text of homepageMore flexible options for viewers How to change the background How to change the font colorPage Page Page How to design my own homepage to replace the current one Page Product demo for e-business large-scale service Demo on multiple sites mid-scale serviceBuild a multimedia web attraction site Page Page Image URL Build a security application Send snapshots when motion is detected Page Software revision upgrade Definitions in Configuration System parameters Security settings General Network settingsFTP Streaming Ddns and UPnP settings Video codec parameters Page Motion detection Weekly schedule Application settingsEvent operation Sequential operation Homepage layout settings Viewing system log Factory defaultViewing system parameters Reset and restore TroubleshootingStatus LED Frequently asked questions Page Page Capture update Snapshot of Jpeg image URL commands of the Network CameraRestore factory default settings Query status of the digital inputRestart system System resource URL URLSystem configuration URL General format of command URLNetwork configuration URL Security configuration URLPassword for secondary Smtp server Ddns & UPnP configuration URL Video configuration URL Image quality configuration URL Application configuration URL Homepage layout configuration URL Networking Technical specificationsLiability Electromagnetic Compatibility EMC