Vivotek IP6117, IP6127 manual Frequently Asked Questions

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B. Frequently Asked Questions

Q What if I forget my password?

A After the Administrator's password has been assigned, every access to the Network Camera needs authentication. If you are one of the managed users, you have to ask the Administrator for the password. If you are the Administrator, there is no way to recover the root password except by restoring the factory default settings. Refer to Appendix A for the procedures.

Q Why can I not watch video from the Network Camera after it is authenticated? A There are many possible scenarios regarding this problem,

1.If you have just installed the Network Camera and are unable to watch the video, check if the heartbeat LED is blinking or the lens cap is off. If the heartbeat LED is dim, perform the software installation again.

2.If the Network Camera is well installed and you are accessing the Network Camera for the first time using Internet Explorer, adjust the security level of Internet Explorer to allow installation of plug-ins.

3.If the problem still exists after adjusting, and the message over the image window is showing "connecting", the network traffic may be too crowded.

4.It there is only “A” shown below the image, check the media options in client settings containing video.

Q What is the plug-in for?

A The plug-in provided by the Network Camera is used to display motion pictures and audio in Internet Explorer. If your system does not allow installation of any plug-in software, the security level of the web browser may need to be lowered. It is recommended that you consult your network supervisors in your office regarding adjustment of the security level. Software installation may be regulated in some offices.

Q Why is the timestamp different from the system time of my PC or notebook?

A The timestamp is based on the system time of the Network Camera. It is maintained by a real-time clock inside and can be automatically synchronized with

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T: 886-2-82455282

F: 886-2-82455532

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Contents Page Technical@vivotek.com Sales@vivotek.com Before You Use This Product Package Contents Table of Contents Http Appendix To install in Ethernet Hardware InstallationTo install in wireless LAN Software Installation 886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 Installing Plug-in Initial Access to the Network CameraAdd Password to Prevent Unauthorized Access Check Network SettingsAuthentication How to UseMain Screen with Camera View Primary User’s CapabilitiesCamera view ConfigurationBoth Client Settings886-2-82455282 886-2-82455532 Fine-tuning for Best Performance Administrator’s CapabilitiesOnly Quality Images Will Do For Best Real-time Video ImagesSelect for Motion Jpeg Somewhere Between Real-time and Clear ImagesOpening Accounts for New Users Protect Network Camera by PasswordsProduct Demo for E-business Large-scale Service Demo on Multiple Sites Mid-scale ServiceBuild a Multimedia Web Attraction Site More Flexible Options for ViewersIf the web space has FTP service If the web space has no FTP service Image URL Build a Security Application Send Snapshots When Motion is Detected 886-2-82455282 886-2-82455532 Definitions in Configuration System Parameters User Group Administration 886-2-82455282 886-2-82455532 Edit User General Network SettingsStreaming Http886-2-82455282 886-2-82455532 Wireless耟 886-2-82455282 886-2-82455532 Ddns & UPnP 886-2-82455282 886-2-82455532 Smtp Mail & FTP886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 Video Codec Parameters 886-2-82455282 886-2-82455532 Contrast, Hue Image SettingsCCD Settings Audio 886-2-82455282 886-2-82455532 Motion Detection 886-2-82455282 886-2-82455532 Weekly Schedule Application SetupEvent Operation Sequential Operation FTP Naming rule of snapshot file886-2-82455282 886-2-82455532 Viewing System Log Factory DefaultViewing System Parameters Appendix TroubleshootingFrequently Asked Questions 886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 Overview URL commands of Network CameraStyle convention Get server parameter values General CGI URL syntax and parametersMethod GET/POST Example request IP address and it’s response Nosync Set server parameter valuesAvailable parameters on the server WirelessNetwork Camera With Pan/Tilt/ZoomYyyy/mm/dd Skip to invoke default serverHhmmss Blank 255.255.255.0 192.168.0.99Than 40 characters Mailto2 Text String Default 5002 Group Wireless restart5003 Short AutoOpen 0000000000120 For Ntsc only 3840008000 Save Directly save the adjust image Parameters Group CCD Ntsc & Cmos Enable Enable or disable the Upnp service Group App Script.vssx Application page CGI commandSun Fri Drive the digital output ResetdoQuery status of the digital input Query status of the digital output Capture single snapshot Account managementPrivilege=dido&privilege=listen EditSystem logs Configuration fileSystem Information 886-2-82455282 886-2-82455532 Features Technical SpecificationsMPEG-4 Visual Technology Technology License NoticeLiability Electromagnetic Compatibility EMC

IP6127, IP6117 specifications

Vivotek, a leader in IP surveillance technologies, offers a robust line of network cameras designed for various security needs. Among its notable models are the IP6117 and IP6127, which cater to users seeking high-quality video surveillance in different environments.

The Vivotek IP6117 is a compact and efficient fixed dome network camera designed for indoor applications. It features a 2-megapixel sensor that delivers exceptional image quality with a resolution of 1920x1080 pixels, ensuring that details are captured clearly even in challenging lighting conditions. The camera supports H.264 and MJPEG compression formats, which optimize bandwidth and storage usage while maintaining high video quality. Additionally, the IP6117 is equipped with Wide Dynamic Range (WDR) technology, enabling it to capture details in both bright and dark areas of the scene.

On the other hand, the IP6127 model enhances the feature set with a built-in IR illuminator, making it particularly effective in low-light situations. With its 3-megapixel sensor, the IP6127 can deliver a higher resolution of 2048x1536 pixels, providing even sharper images. This model also utilizes Smart Stream technology, a Vivotek innovation that intelligently manages bandwidth by optimizing video quality based on the importance of the scene, thus allowing for more efficient data usage.

Both cameras excel in flexibility and ease of integration. They support Power over Ethernet (PoE), simplifying installation by eliminating the need for separate power cables. Furthermore, Vivotek's proprietary VAST software enables users to manage multiple cameras easily, with features such as motion detection, alarm notifications, and remote access capabilities.

The build quality of the IP6117 and IP6127 ensures durability, making them suitable for a range of applications, from retail environments to office spaces. With their weather-resistant housing options, these cameras can withstand environmental challenges, making them versatile for both indoor and outdoor surveillance.

In summary, the Vivotek IP6117 and IP6127 network cameras offer a combination of high-resolution imaging, smart compression technologies, and installation flexibility. Their advanced features make them an excellent choice for anyone seeking to enhance their security monitoring systems with reliable and high-performance IP surveillance solutions.
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