Olympus P-400 manual Troubleshooting, 55 US, Problem Cause Corrective Action

●Troubleshooting

Check the following items when the printer does not operate as it should or a problem occurs during operation.

<When a Problem Occurs>

Problem		Cause		Corrective Action
Power does not	• The power cord may not be plugged		•	Turn off the printer power and check
come on		in.		the plug of the power cord.
	•	There may be a problem with the	•	Try plugging in the power cord of
		power outlet.		another electrical appliance and check
				if it operates properly when plugged
				into that power outlet.
Unable to print from	•	The inserted card may not be able to	•	Check if the card is inserted properly.
a card		be read.	•	Check whether the card contains
	•	There may be no image data on the		image data.
		card.	•	Check for soiling of the card contacts
	•	The card may be damaged.		and the use of the card.
Unable to print from	•	The interface cable may be	•	Check the connection of the interface
PC		disconnected.		cable.
	•	The specifications of the interface	•	Check whether a bi-directional
		cable may not be correct.		parallel cable (Windows) or USB
	•	The input mode may be set		cable (Windows 98, Macintosh) is
		incorrectly.		being used.
	•	The printer driver may not be installed	•	Check the connection method
		or incorrect.		(Parallel, USB) and input mode.
			•	Check whether the printer driver is
				installed correctly. Try re-installing as
				necessary.
Unable to print	•	There may be something wrong with	•	Check the image data with a digital
correctly		the image data.		camera, PC, etc.
	•	The ink ribbon may not be installed	•	Check the installation of the ink
		properly.		ribbon and ink cassette.
	•	The cause may be the settings for	•	Check each setting.
		filter, color tone or paper orientation.	•	Clean the printing head.
	•	The printing head may be soiled.

Appendix

55 US