Epson 5500 Where To Get Help, Energy Star Compliance, Service Access, Http//prographics.epson.com

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Introduction 5

Where To Get Help

EPSON provides telephone support and information on the installation, configuration, and operation of professional graphics products through the EPSON PreferredSM Protection Plan. Dial (888) 377-6611, 6 A.M. to

8 P.M., Pacific Time, Monday through Friday, and 7 A.M. to 4 P.M., Pacific Time, Saturday.

Before you call, make sure you have your Unit ID number, which is included with the EPSON Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.

EPSON also provides technical assistance 24 hours a day through the electronic support services listed in the following table:

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON’s

 

Professional Graphics Home Page at

 

http://prographics.epson.com.

 

 

Automated Telephone

A variety of automated help services are

Services

available 24 hours a day, seven days a week. To

 

use these services, you must have a touch tone

 

telephone and call (800) 922-8911.

 

 

You can purchase ink cartridges, paper, and accessories from EPSON at

(800)873-7766 or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

ENERGY STAR Compliance

As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.

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Contents Epson Stylus Pro Ink cartridge clamps Ink cartridge compartment door Epson Stylus Pro Printer GuideTrademarks Declaration of Conformity FCC Compliance Statement Contents Introduction Setting Up the PrinterPrinting with Epson Drivers for Windows Printing on Various PapersPrinting with Epson Drivers for Macintosh Monitoring the PrinterMaintaining and Transporting the Printer TroubleshootingSpecifications IndexPrint in about 5 minutes Color accuracy from job to jobPer-copy printing costs 800 873-7766 for dealer referral Optional Equipment and SoftwareOptional equipment and software IntroductionMacintosh System Requirements Windows System Requirements Energy Star Compliance Where To Get HelpService Access Http//prographics.epson.comImportant Safety Instructions Introduction Introduction Here’s what is included in the box Unpacking the PrinterInstalling the Optional Lower Paper Cassette 2Setting Up the PrinterSetting Up the Printer Place your printer on top of the cassette as shownInstalling the Paper Tray 4Setting Up the PrinterInstalling the Ink Cartridges Open the left and right ink cartridge compartment doors6Setting Up the Printer Loading Paper 8Setting Up the Printer Setting Up the Printer 10Setting Up the Printer Paper size lever Media type lever 12Setting Up the Printer Running a Printer CheckConnecting the Printer to Your Computer Connecting to the USB Port 14Setting Up the PrinterConnecting to a Parallel Port Windows Only Interface card Part number Connecting to an Optional Interface Card16Setting Up the Printer Setting Up the Printer Installing Printer Software for Windows 18Setting Up the PrinterInstalling Printer Software for Macintosh 20Setting Up the Printer Network window, click OK Setting Up Your Printer on a NetworkSetting Up on a Windows 95, 98, or Me Network Configuring the Client Computers 22Setting Up the PrinterSetting Up on a Windows NT 4.0 or Windows 2000 Network Setting Up on a Macintosh Network 24Setting Up the PrinterConfiguring the Client Macintosh Computers Running the Print Head Alignment Utility 26Setting Up the PrinterAligning the Print Head When you’re finished, click Finish 28Setting Up the Printer Printing on Various Papers Selecting a Paper Path2Printing on Various Papers Using the Standard and Optional Paper TraysPaper sizes and paper paths Paper type Paper tray capacity Additional information Paper Tray Loading Capacities and GuidelinesPrinting on Various Papers Paper Media type lever setting Setting the Paper Tray LeversMedia type lever settings 4Printing on Various PapersMedia size Paper size lever setting Following table identifies the paper size lever settingsPaper size lever settings 6Printing on Various Papers Using the Front Manual Feed SlotLoading Paper in the Optional Lower Tray Using the Rear Manual Feed Slot 8Printing on Various Papers Selecting Epson Paper Product codes for Epson papersClearing Paper Jams 10Printing on Various PapersPaper guide Paper path cover 12Printing on Various Papers Choosing Page Setup Options Printing with Epson Drivers for MacintoshLets the printer select which paper tray to load from After making your settings, click OKChoosing Basic Print Options 2Printing with Epson Drivers for MacintoshPrinting with Epson Drivers for Macintosh Custom print job settingsSetting Usage 4Printing with Epson Drivers for Macintosh Product name Media Type settingSelecting the Correct Media Type To save ink For high-quality charts and graphsChoosing Advanced Print Options For drafts and everyday printingFor printing a mirror image of your file Choose one of the following Color Management configurationsChoose any of the following 6Printing with Epson Drivers for MacintoshPhotoEnhance4 settings Color Management SettingsColor control modes and Gamma settings Managing Print Jobs Setting Up Background PrintingColorSync Rendering Intent settings To turn background printing on, click the On buttonUsing Monitor3 Cancelling Printing 10Printing with Epson Drivers for MacintoshPrinting with Epson Drivers for Windows Dialog box like the following appears 2Printing with Epson Drivers for WindowsPrinting with Epson Drivers for Windows ICMChoosing Paper and Layout Options 4Printing with Epson Drivers for WindowsChoose the appropriate settings, then click OK You see a dialog box like the following 6Printing with Epson Drivers for WindowsICM Color Management Settings 8Printing with Epson Drivers for WindowsUsing the Progress Meter Using the Spool Manager 10Printing with Epson Drivers for WindowsControl panel lights Problem Response Responding to the Control Panel Lights2Monitoring the Printer Checking Printer Status from a Macintosh Monitoring the Printer4Monitoring the Printer Configuring Printer MonitoringTo close the Status Monitor, click OK Checking Printer Status from Windows Click the Utility tab. You see the Utility menu 6Monitoring the PrinterSetting Monitoring Preferences 8Monitoring the Printer Running a Cleaning Cycle Maintaining and Transporting the PrinterUsing the Head Cleaning Utility 2Maintaining and Transporting the PrinterCleaning the Print Head Using the Control Panel Maintaining and Transporting the Printer4Maintaining and Transporting the Printer Replacing an Ink Cartridge Close the compartment door and resume printing 6Maintaining and Transporting the PrinterAligning the Print Head 8Maintaining and Transporting the Printer Pattern # Black H ink out Cyan H ink out Magenta H ink out Ink out light indicators for misaligned patternAligning the Print Head from the Control Panel Pattern # Black Cyan Magenta Yellow Ink out Ink out light indicators for correctly aligned pattern10Maintaining and Transporting the Printer Click Start, point to Settings, then click Printers Select from the following optionsCleaning the Printer 12Maintaining and Transporting the PrinterTransporting the Printer 14Maintaining and Transporting the Printer Maintaining and Transporting the Printer 16Maintaining and Transporting the Printer Diagnosing Problems Improving Print Quality2Troubleshooting If this happens Try thisSolving General Printing Problems Troubleshooting4Troubleshooting Off the printer and contact Epson as described on 6Troubleshooting Solving Paper ProblemsHere for solutions Uninstalling and Reinstalling the Printer Software Macintosh8Troubleshooting Printing Printing method On-demand ink jet Nozzle configurationSize Paper types Thickness Weight PaperPrintable Areas 2SpecificationsInk Cartridges Single sheetsMechanical Environmental Safety ApprovalsElectrical USB Interface InterfacesParallel Interface Index a Index Index Index USB Paper tray