Canon CP400 manual Troubleshooting, Cause The printer driver is not installed

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Troubleshooting

This section describes how to troubleshoot problems.

If the problem still exists after trying these solutions, restart your computer. If the problem still persists, uninstall the printer driver and then install it again.

The printer cannot be selected.

Cause : The printer driver is not installed.

Correction : Follow the procedure in the Printer User Guide to install the printer driver. Reinstall it if you suspect that it was not installed correctly.

Printing does not start.

Cause : No power is supplied to the printer.

Correction : Turn the printer on.

Cause : The USB cable is not connected correctly.

Correction : Check the USB cable to make sure it is connected correctly.

Cause : The printer is ofﬂine.

Correction : Try the following procedure.

<Windows 98 SE/Windows Me/Windows 2000>

1.Click the [Start] button and select [Settings], and [Printers].

2.Right-click the printer icon. If “Use Printer Ofﬂine” is selected, clear it.

<Windows XP>

1.Click the [Start] button and select [Control Panel], [Printers and Other Hardware], and [Printers and Faxes].

2.If your printer is ofﬂine, right-click the printer icon, and then click “Use Printer Online”.

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Contents Canon1111111111111111111111111111111111 English LetsPrint~ E,lIiavVa,liDUS lIinlis .f ,RlinliQ9 Print easily at Basic Detailed ~~,,, \ Following products are sold separately Buick Start ~~~~ i~J ~ta~1 I,OGntinuedt Connecting the Camera to the Printer p LIill. Biiiii lIlIlillliell Warranty Limitations Use of genuine Canon accessories is recommendedSymbols Used Safety Precautions DevicesPower Usage Location~CAUTIONS Affect TV and radio reception Proper Usage and Handling Handling PrecautionsOverheating Proper Handling of Ink Cassettes Cleaning the PrinterTo Prevent Damage from Condensation Proper Handling of Paper Cassettes Proper Handling of PaperPaper Storage OthersComponents Guide II Compact Photo Printer Selphy CP400DC in Terminal Air VentsUSB Port ~--Direct Print Port1111sBlilll Separately Sold Ink and Paper Products Printing on Wide Size Paper 100 x 200 mm 4 x 8 in.»Canon \1·1 ~ ,,-9/ jf Loading the Ink CassettePlacing the Paper into the Paper Cassette Open the paper cassettestop cover and middle coverPlace the middle cover back to its original position SeparatelyJnthepapercassetteLoading the Paper Cassette Connecting a Power Source and the Camera to the Printer Place the printer on a flat areaConnect the interface cable to the camera Connect the Compact Power Adapter cable to the printerConnect the interface cable to the printer Turn the cameraspower on and display the images PrintingSelect Print and press the SET or Select button If ~ or D does not display in , check the followingWhen the Camera is Connected to the Printer When a Computer is Connected to the PrinterCompact power adapter or Printersdisplay window There·isa malfunction Page Cannot Print General Specifications Compact Photo Printer Selphy CP400Device Specifications Compact Power Adapter CA-CP200Interface Read Carefully Before Using Intellectual Property of Such Third PartyS. Government Restricted Rights Notice BWindows System RequirementsMacintosh Printing Operations Overview Installing the Software and the Printer Driver WindowsSelect Easy Installation as the setup type and click Next Click the CP Printer Driver Install buttonFollow the screen messages to proceed Quit any programs that are running RaMSelect Easy Install, and then click the Install button Remove the CP Printer Solution Disk from the CD-ROM driveNext, register your printer on the Printer List Connecting the .Printer to Your Computer Is connected to a USB portOn computer II Printer Software Guide Viewing the ~DF ManualsDouble-click CP Printer Guide Uninstalling the Software That maybecontainedwitnin the application folder Uninstalling the Printer Driver Double-click the Canon CP Printer Installer icon Next, delete the printer from the Printer List Before Using the Printer Connecting the CameraPrinting Functions Functions Available with Non-Canon CamerasFunctions Not Available with Non-Canon Cameras Trademark Acknowledgments FCC Notice Canon U.S.A. IncCanadian Radio Interference Regulations Reglementation canadienne sur les interferences radioCanon Canon Mmmm NQBIlio~!Yl~Jl!~A Printer Software Guide Contents Safety Precautions Read This First About the ManualsPrinting Flow Diagram PrintingPrinting Starting ZoomBrowser EX and PhotoRecord Page Follow this order to print Printing with Standard Sheets or Full Size Label Sheets Album Type DescriptionPage Page Page Printing on 8-Label Sheets Merging Images to Print a Panorama Instructions Printing Part of an Image Trimming Select the area you want to print Cases other than those aboveAdjusting Color and Brightness Image Quality Adjustment Appendices About the Print Area and PixelsSize sheet Number of Pixels Troubleshooting Cause The printer driver is not installedCause No power is supplied to the printer Cause The USB cable is not connected correctlyCause There is a problem with the printer’s spool settings Cause a USB hub is being used for the connectionPage Error Messages Cause The paper cassette is not inserted correctlyCause Paper is not inserted correctly in the paper cassette Cause There is no paper in the paper cassetteCause The paper is not suitable for the print settings Cause There is no more ink in the ink cassetteCause The ink cassette is not inserted into the printer Cause The paper cassette is not insertedCorrection Insert the correct paper cassette Errors where printing is canceled Cause There is a problem with the ink cassetteCause The printer unit was not initialized successfully Cause There is too much paper in the paper cassettePage Canqn Ca..d Photo P..inte.. Limited Wa....anty