Basic Trouble Shooting

1.For the troubleshooting of IXUS camera, please refer to the Adva -nced Camera User Guide of IXUS.

2.The LED in the objective lens is not bright:

a.Check the battery power.

b.Disassemble the objective lens and assemble it back to the module again. Make sure that the assembling of the objective lens with X-Loupe module is correct.

c.Check the brightness index of both coaxial lighting and low-angled lighting. Make sure that they are not set to zero.

d.In order to inspect, make sure that all quadrants of the low-angled lighting are turned on.

3.Error message shown on the IXUS camera monitor and the lens of Canon camera can not stretch out or retract:

a.Turn off the camera power to make the lens retract. Disassemble Canon camera from the X-Loupe module, and turn on the power of the camera again. The lens of the camera should be able to stretch out.

b.Do NOT try to fix the camera lens by force because it might void the warranty. Please contact your local distributor if the problem could not be solved by yourself.

4.No display on the LCD monitor of X-Loupe module:

a.Please re-press the power switch of the module again.

b.Remove the battery and insert it into the module again.

c.Check the battery power of the module.

d.Disassemble the objective lens from the module, and press the power switch again.

Basic Trouble Shooting

5.Could not see the full field of view on the camera monitor:

a.Please adjust the Zoom of the camera to 4.0X so that the full field of view can be obtained.

b.Check the camera lens and make sure that the lens is able to stretch out and the function of Zoom is working.

6.Out of Focus:

a.X-Loupe is a contact-based digital microscope; please do not try to take the picture outside its working distance.

b.Adjust the direction or posture while shooting pictures.

c.Press the shutter halfway and adjust the distance between the subject and objective lens to reach the best focus.

7.The battery is fully charged, but lasts for shorter and shorter time:

The lithium battery can only be recharged for certain amount of times. Please purchase a new battery from your local distributor.

8. Hardware malfunctions such as slipped power switch or fatigue pin:

Please contact your local distributor or call our customer service for assistance.

In case of any question, please contact your X-LOUPE dealer, or email : service@lumos.com.tw

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