Obtaining Service

Important!

Warning!

We take great pride in our dealers. Experience, dedication, and integrity make these professionals ideally suited to assist with our customers’ service needs.

If your Proceed component must be serviced, please contact your dealer. Your dealer will then decide whether the problem can be remedied locally, or whether to contact Madrigal for further service information or parts, or to obtain a Return Authorization. The Madrigal Technical Services Department works closely with your dealer to solve your service needs expediently.

Return authorization must be obtained from Madrigal’s Technical Services Department BEFORE a unit is shipped for service.

It is extremely important that information about a problem be explicit and com- plete. A specific, comprehensive description of the problem helps your dealer and the Madrigal Technical Services Department locate and repair the difficulty as quickly as possible.

A copy of the original bill of sale will serve to verify warranty status. Please in- clude it with the unit when it is brought in for warranty service.

All returned units must be properly packaged (preferably in their original packing material), and the proper return authorization numbers must be marked on the outer carton for identification. If the packaging to protect the unit is, in our opinion or that of our dealer, inadequate to protect the unit, we reserve the right to repackage it for return shipment at the owner’s expense. Neither Madrigal nor your dealer can be responsible for shipping damage due to improper (that is, non-original) packaging.

Your dealer can order a new set of shipping materials for you if you need to ship your component and no longer have the original materials. There will be a charge for this service. We strongly recommend saving all packing materials in case you need to ship your unit some day.

BPA 3, BPA 2 specifications

Madrigal Imaging is at the forefront of innovative imaging technologies, particularly with its BPA 2 and BPA 3 systems, which are designed to enhance diagnostic capabilities in medical imaging. These systems are specifically engineered to meet the demands of modern medical practices while providing high-quality imaging results.

The BPA 2 is renowned for its speed and efficiency. One of its main features is the advanced digital signal processing technology that allows for clearer images in less time. This system employs a unique algorithm that enhances image acquisition, resulting in improved visibility of anatomical structures. The BPA 2 also supports a wide range of imaging modalities, including X-ray, MRI, and ultrasound, making it a versatile tool in any medical facility.

Another significant feature of the BPA 2 is its intuitive user interface, designed to streamline workflow for healthcare professionals. The user-friendly design minimizes the learning curve for new users and allows for quick adjustments to imaging parameters. This enhances productivity, enabling healthcare providers to focus more on patient care and less on navigating complex systems.

Moving to the BPA 3, this next-generation imaging system builds on the strengths of the BPA 2 and incorporates cutting-edge technologies. One of its key characteristics is the integration of Artificial Intelligence (AI) and machine learning algorithms that assist radiologists by automatically analyzing images and highlighting areas of concern. This not only aids in faster diagnosis but also helps in reducing human error.

Furthermore, the BPA 3 features an advanced image reconstruction technology that dramatically improves image quality. This system utilizes deep learning algorithms to produce high-resolution images with reduced noise, giving clinicians a clearer view of the patient’s condition. Additionally, BPA 3 is designed with an emphasis on patient comfort. Its ergonomic design and faster imaging times are intended to minimize radiation exposure and reduce patient anxiety during procedures.

Both the BPA 2 and BPA 3 are equipped with robust data management solutions, allowing for seamless integration with existing hospital information systems. This ensures that imaging data can be easily shared among healthcare providers, enhancing collaboration and improving patient outcomes.

Overall, Madrigal Imaging's BPA 2 and BPA 3 systems represent significant advancements in medical imaging technology, combining high-quality image capture with user-friendly interfaces and innovative features that prioritize both patient care and operational efficiency.