Troubleshooting
Battery Pack
Unable to turn on the power when using the battery pack.
Recharge the battery pack. “Charging the Battery Pack” (A p. 12) Check whether the terminals are dirty.
If the terminal of this unit or the battery pack is dirty, wipe it with a cotton swab or something similar.
If you use any other battery packs besides JVC battery packs, safety and performance cannot be guaranteed. Be sure to use JVC battery packs.
Short usage time even after charging.
Battery deterioration occurs when a battery pack is charged repeatedly. Replace the battery pack with a new one.
“Optional Accessories” (A p. 20)
Recording
Recording cannot be performed.
Set to the recording mode with the L (Play/Record) button.
When there are multiple light sources and depending on the shooting conditions, exposure and focus may not be adjusted correctly in the Intelligent Auto mode. In this case, adjust the settings manually. “Adjusting Focus Manually” (A p. 25)
Recording stops automatically.
Recording stops automatically as it cannot be performed for 12 or more consecutive hours according to specifications. (It may take some time to resume recording.)
Turn off this unit, wait for a while, and turn it on again. (This unit stops automatically to protect the circuit when the temperature rises.)
Unable to charge the battery pack.
When the battery pack is fully charged, the lamp does not flash. Check whether the terminals are dirty.
If the terminal of this unit or the battery pack is dirty, wipe it with a cotton swab or something similar.
Using a
The focus is not adjusted automatically.
If you are recording in a dark place or a subject that has no contrast between dark and light, adjust the focus manually.
“Adjusting Focus Manually” (A p. 25) Wipe the lens with a lens cleaning cloth.
Cancel manual focus on the manual recording menu. “Adjusting Focus Manually” (A p. 25)
The remaining battery display is not correct.
Remaining battery power is not displayed when the AC adapter is connected.
If this unit is used for long periods of time in high or low temperatures, or if the battery pack is repeatedly charged, the amount of remaining battery may not be displayed correctly.
Zoom does not work.
Zoom operation is not available in
Set the “VIDEO QUALITY” to “UXP” or “XP” for recording. “VIDEO QUALITY” (A p. 58)
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