Troubleshooting
Card
Cannot insert the SD card.
Make sure not to insert the card in the wrong direction.
“Inserting an SD Card
“Inserting an SD Card
Unable to copy to SD card.
To record to the card, it is necessary to perform media settings. “REC MEDIA FOR VIDEO
“REC MEDIA FOR IMAGE
“REC VIDEO TO SLOTS
To use cards that have been used on other devices, it is necessary to format (initialize) the card using “FORMAT SD CARD” from media settings. “FORMAT SD CARD” (A p. 103)
Playback
Sound or video is interrupted.
Sometimes playback is interrupted at the connecting section between two scenes. This is not a malfunction.
The same image is displayed for a long time.
Use a high speed SD card (Class 4 or higher). “Types of Usable SD Card” (A p. 15)
Clean the terminals of the SD card with a dry cotton swab or something similar.
Execute “FORMAT SD CARD” in the “COMMON” menu. (All data will be deleted.)
“FORMAT SD CARD” (A p. 103)
The motion is choppy.
Use a high speed SD card (Class 4 or higher). “Types of Usable SD Card” (A p. 15)
Clean the terminals of the SD card with a dry cotton swab or something similar.
Execute “FORMAT SD CARD” in the “COMMON” menu. (All data will be deleted.)
“FORMAT SD CARD” (A p. 103)
Verify the system requirements of your PC when using Everio MediaBrowser 3 to play back.
“Verifying System Requirements (Guideline)” (A p. 67)
Cannot find a recorded file.
Cancel the date search function.
“Searching for a Specific Video/Still Image” (A p. 53)
Change the playback media by tapping I/J on the touch screen. “Operation Buttons for Video Playback” (A p. 50)
“Operation Buttons for Still Image Playback” (A p. 52)
Change the setting in “REC MEDIA FOR IMAGE”, “REC MEDIA FOR VIDEO”, “REC VIDEO TO SLOTS”, or “REC STILLS TO SLOTS”. (Files on other media are not displayed.)
“REC MEDIA FOR VIDEO
“REC MEDIA FOR IMAGE
“REC VIDEO TO SLOTS
Select “PLAYBACK OTHER FILE” in the menu. (Video files that have damaged management information can be played back.)
“Playing a Video with Defective Management Information” (A p. 51)
Images do not appear on the TV properly.
Disconnect the cable and connect again. “Connecting via the HDMI Mini Connector” (A p. 54) Turn off and on this unit again.
When connected via the component connector, check if the setting of “COMPONENT OUTPUT” in the connections setting menu is suitable for the connected TV. (Set to “1080i” by default)
“COMPONENT OUTPUT” (A p. 100)
Images are projected vertically on the TV.
Set “VIDEO OUTPUT” in the “COMMON” menu to “4:3”. “VIDEO OUTPUT” (A p. 100)
Adjust the TV's screen accordingly.
The image displayed on TV is too small.
Set “VIDEO OUTPUT” in the “COMMON” menu to “16:9”. “VIDEO OUTPUT” (A p. 100)
When connected to the TV via the HDMI mini cable, proper images and sounds are not output.
Images and sounds may not be output properly depending on the TV connected. In such cases, perform the following operations.
A Disconnect the HDMI mini cable and connect it again. B Turn off and on this unit again.
“Connecting via the HDMI Mini Connector” (A p. 54)
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