
Q&A Troubleshooting
Try checking these items (→74 - 79) first.
If the problem persists, performing [Reset] in the [Setup] menu may resolve the issue. (Note that except for some items such as [Clock Set], all settings are returned to their values from the time of purchase.)
Battery, power
Camera does not work even if power is turned on.
●Battery is not inserted correctly (→11), or needs recharging.
The power cuts off during use.
●Battery needs recharging.
●Camera is set to [Auto Power Off]. (→28)
→Turn on the power again.
Recording
Cannot record pictures.
●The camera is in Playback Mode.
→Press the Playback button to switch to Recording Mode.
Recorded pictures look white. ●Lens is dirty (fingerprints, etc.).
→Clean lens surface with a soft, dry cloth. ●Lens is foggy (→4).
Recorded pictures are too bright/too dark. ●Adjust the exposure (→38).
Focus not aligned correctly.
●Not set to mode appropriate for distance to subject. (Focus range varies according to Recording Mode.)
●Subject outside of focus range.
●Caused by jitter or subject movement (→52).
Recorded pictures are blurred. Optical Image Stabilizer ineffective.
●Shutter speed is slower in dark locations and Optical Image Stabilizer is less effective.
→Hold camera firmly with both hands, keeping arms close to body.
→Set [Digital Zoom] to [OFF] and [Sensitivity] to [ ]. (→47, 50)
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