Panasonic BB-HNP60 Troubleshooting, Problem Cause and Remedy, User Name ID and Password

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Operating Instructions

4.2Troubleshooting

Problem		Cause and Remedy

Camera images are not	•	Network Camera is not working.
displayed.		Try to connect to Network Camera directly using a
		Try to connect to Network Camera directly using a
		web browser. This will verify if Network Camera is
		working correctly.
	•	Network Camera is turned off.
		Turn on Network Camera.
	•	The invalid IP address of Network Camera is set.
		Set the available IP address on Edit Camera
		window.
	•	The authentication is set for Network Camera.
		Check Use Authentication check box and enter
		User Name (ID) and Password:.
	•	The network is going down.
		Confirm the network parameters of the PC.
	•	The network congestion is interfering.
		Network Camera Recorder may not display the
		images immediately.
	•	The proxy server may prevent you from connecting
		directly to Network Camera.
		Set the proxy settings on Proxy Settings window
		selecting [File]	[Proxy Setup] on the menu
		bar.

The images of Network	•	The images of Network Cameras are sticking out of
Cameras on the Camera		the display.
Bar does not appear.		Broaden the display of the Camera Bar.
		Broaden the display of the Camera Bar.

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Contents Operating Instructions End-User License Agreement Restrictions TermLimitation of Liabirity System Requirements DescriptionOperating System TrademarksTable of Contents Practical Operation IndexSection Main Features Setting Hard Disk Capacity for Recording Automatic BackupRead the End-User License Agreement. Network Camera Recorder InstallationLooking at Installation Procedure Checking Included Accessories CD-ROMInstalling Network Camera Recorder Click Install Network Camera RecorderOperating Instructions Operating Instructions Uninstalling Network Camera Recorder Click FinishHow to Start and Close Network Camera Recorder User Registration Click Browse to RegistrationSelect Help Enter Registration Code Folder Selection to Save the Image Creating a new folderOperating Instructions Selecting an existing folder Select your destination drive and folder, and click OKNetwork Camera Recorder Screen Window Size buttons Recording buttons Operation Bar Using ImageNetwork Camera Recorder Screen When monitoring When staying stoppedWhen displaying Jpeg file When displaying MJP fileSearch searches for your recorded images. Window Size buttons Playback buttons Using Thumbnails Using Search Results Using Camera List Camera PreviewCamera Name LampChanging Camera Preview Size Select File Camera Preview Size... on the menu barNetwork Camera Configuration Configuring a New Network CameraRecording Select Off, On or Motion Detect Timer Instructions for the data fieldsCamera Type IP addressAuthentication Instructions for the data fields UseRecording CapacityEditing the Network Camera Edit Edit Current Camera on the menu barChanging Default Camera Settings Select File Default Camera Settings on the menu barSetting the Proxy Server Deleting a Configured Network Camera Select Delete Current Camera or Delete Selected CamerasOperating Instructions Using the Operation Bar Preset buttons*1 Zoom buttons*1*2 Focus buttons*1*2640 x 480, 320 x 240 default, 160 x Network Camera MonitoringUsing Preset Buttons Zooming and Focusing Automatic and Manual FocusingControl Stop All Cameras on the menu bar Monitoring the Network CameraStart All Cameras on the menu bar Using Camera Bar Setting Network Camera on the Camera Bar Click CamBarDeleting all Network Cameras Commands for all Network Cameras Setting the Hard Disk Capacity Network Camera RecordingBacking up the Recorded Image Resolution Disk space File size per image Consumed Recording the Network CameraResolution File size Motion Detection Recording Changing Motion Detection Settings Timer Recording Click Edit Cam You can also select Edit Edit Current CameraSelect Control Automatic Timer Operation Click Thumbnails tab Refresh Load thumbs When selecting an MJP filePlaying Back the Recorded Image When selecting a Jpeg file Searching for Recorded Image Extracting Jpeg Files from an MJP File Controlling Playback Speed Deleting the Recorded Image Deleting selected imagesClick Thumbnails tab Select File Delete Selected Images on the menu barDeleting all recorded images Select File Delete All Images for Selected CamerasPractical Operation Print Setup Select Print Printer Setup on the menu barPrinting the Recorded Image Set Printer, Paper Size and Orientation. Click OKSelect Print Print Status Cancel Printing on the menu bar PrintingSelect Print Print Current Image or Print Selected Images Click Send to PrinterMulti-Camera Recording Select Control Start Selected Cameras on the menu barCopying or Moving the Recorded Image Operating Instructions Enabling or Disabling the Network Camera Creating AVI Motion Video Files Specify Save in and File name and click Save Renaming and Saving the Image Select File Save Current ImageCopying to the Clipboard Select File Copy Image to ClipboardConfirming the Version Information Select Help AboutDefault Setting and Troubleshooting Default Setting List Timer Operation Setup Server Proxy addressEdit Current Recording FileBackup Results InstallationSetup Rows SystemTroubleshooting Problem Cause and RemedyUser Name ID and Password Proxy Setup on the menuTimer Operation is not set Automatic Timer Operation is not checkedAutomatic Timer Operation in the Edit on Menu bar. Check Automatic Timer OperationSelect Panasonic HCM series with Zoom on File Index CPU For product service

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