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If the Wi-Fi connection cannot be established
Please refer to the operating instruction of the device in use for details about the setting of the wireless access point or smartphone.
Problem | Check points | |
It cannot connect | (General) | |
to the wireless | ≥ Turn ON the wireless access point. | |
access point. | ≥ Approach the wireless access point and | |
| reconnect. | |
The wireless | ≥ If it takes time to complete the connection, | |
access point is not | the | |
detected. | Reset the connection settings. | |
≥ Check how to connect to the wireless access | ||
| ||
| point and how to set the security settings. | |
| ≥ Make sure the wireless access point is | |
| registered in this unit. | |
| ≥ The device may be unable to locate the | |
| wireless access point due to problems with | |
| the signal. Use [Manual Connection]. | |
| ≥ The |
(Easy Connection)
≥ Make sure the wireless access point is in the correct WPS standby mode.
≥ Make sure the PIN code has been correctly input.
| (Manual Connection) |
| ≥ Make sure the SSID and password have |
| been correctly input. |
| ≥ Check the Authentication method, |
| Encryption type, and Encryption key |
| (Password). |
| |
Radio waves of the ≥ The condition may improved by moving the | |
wireless access | location or changing the angle of the |
point get | wireless access point. |
disconnected. | ≥ If you use another 2.4 GHz band device such as |
| a microwave oven or cordless telephone nearby, |
| you may interrupt the signal. Keep a sufficient |
| distance from these types of devices. |
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