Axis Communications Axis Warranty Check for Security Camera Installation and Troubleshooting

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AXIS T8123-E/T8124-E Installation Guide

Page 9

 

Troubleshooting

 

 

 

 

Symptom

Corrective Steps

 

 

 

 

 

 

 

 

 

AXIS T8123-E/

1.

Verify a reliable power cord is used.

 

 

 

T8124-E does

2.

Verify voltage at the power inlet is between 100-240 V AC.

 

 

 

not power up

 

 

 

3.

Remove and reapply power and check the indicators on the powered device

 

 

 

 

 

 

 

during power up sequence.

 

 

 

 

 

 

 

 

ENGLISH

A port indicator

1.

Verify the Midspan detects a device.

 

 

on the powered

2.

Verify that the device is designed for PoE operation

 

 

 

 

 

device is not lit

 

 

 

3.

Verify you are using a standard Category 5/5e/6, straight-wired cable, with

 

 

and the device

 

 

 

four pairs.

 

 

 

does not operate

 

 

 

 

4.

If an external power splitter is in use, replace it with a known good splitter

 

 

 

5.

Ensure input Ethernet cable is connected to the DATA IN port.

 

 

 

 

6.

Verify that the device is connected to the DATA PWR OUT port.

 

 

 

 

7.

Try to reconnect the same powered device into a different Midspan. If it

 

 

 

 

works, there is probably a faulty port or RJ45 connection.

 

 

 

 

8.

Verify there is no short over any of the twisted pair cables or over the

 

 

 

 

RJ45 connectors.

 

 

 

The end device

1.

Verify the port indicator on the powered device is continuously lit.

 

 

 

operates, but

2.

If an external power splitter is in use, replace it with a known-good splitter.

 

 

there is no data

 

 

3.

Verify that for this link, you are using standard UTP/FTP Category 5 straight

 

 

link

 

 

 

(non-crossover) cabling, with all four pairs.

 

 

 

 

 

 

 

 

 

4.

Verify Ethernet cable length is less than 100 meters from Ethernet source to

 

 

 

 

load/remote terminal.

 

 

 

 

5.

Try to reconnect the same powered device into a different Midspan. If it

 

 

 

 

works, there is probably a faulty port or RJ45 connection.

 

 

 

Warranty

For information about Axis product warranty and thereto related information, see

www.axis.com/warranty

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Contents English Français Deutsch Italiano Español Installation GuideKorea  Store the Axis product in a dry and ventilated environment SafeguardsPage Functions and Features Package ContentsInstall the Hardware International version only. See Fig Mode Temperature SpecificationsSymptom Corrective Steps Page Français Dispositifs de protectionPage Contenu de l’emballage Axis T8123-E/T8124-E Guide dinstallationFonctions et caractéristiques Code de couleur du câble Ligne NeutreRemarque Linstallation du matérielVersion internationale uniquement. Voir Fig Répéter les étapes 2 à 6 pour le Data PWR OUTÉtanche C RJ45A Prise mâle Caractéristiques Mode TempératureClasse IP Code de couleur du câbleSymptôme Correctifs Deutsch SicherheitsvorkehrungenPage Neutralleiter Schutzerde Wechselstromkabels Phase Axis T8123-E/T8124-E InstallationsanleitungLieferumfang Funktionen und MerkmaleInstallieren der Hardware SeiteHinweis Nur internationale Version. Siehe Abb Wiederholen Sie die Schritte 2 bis 6 für Data PWR OUTEingehend Netzspannung Äusserer Schutzmantel Erdungskabelpe Spezifikationen Symptom Abhilfemaßnahmen Italiano PrecauzioniPage Contenuto della confezione Axis T8123-E/T8124-E Guida allinstallazioneFunzioni e caratteristiche Codice colori cavo di Linea NeutroInstallazione dellhardware PaginaNota Solo versione internazionale. Vedere Fig RJ45 Maschio RJ-45 Specifiche Modalità Temperatura Umidità relativaLinea Neutro Sintomo Azione correttiva Guarde el producto Axis en un entorno seco y ventilado Medidas preventivasPage Contenido del paquete Funciones y característicasGuía de instalación Axis T8123-E/T8124-E Página Instalación del hardwareSolo versión internacional. Vea la Fig Tensión DE Entrada Cable DE Masa DE Protección Externa PE Modo Temperatura Humedad relativa Clase IP EspecificacionesSíntoma Pasos correctivos Page Ver.1.2

T8123-E, T8124-E specifications

Axis Communications has established itself as a leader in the field of network video surveillance, and its T8124-E and T8123-E series of power supplies exemplify this commitment to quality and innovation. Designed specifically for Axis network cameras and other devices, these products provide essential features and robust technologies that enhance the efficiency and reliability of surveillance systems.

The Axis T8124-E is a high-performance, outdoor-ready power supply, offering Power over Ethernet (PoE) capabilities. It delivers up to 60W of power, making it ideal for demanding surveillance applications that require power-hungry cameras, such as those with pan-tilt-zoom functionalities or multiple integrated analytical tools. With the ability to operate in extreme temperatures ranging from -40°C to +50°C, the T8124-E is built to withstand harsh conditions, ensuring reliable performance even in adverse environments.

On the other hand, the Axis T8123-E is designed for indoor use and provides up to 30W of power, making it a perfect choice for standard network cameras. It supports the latest IEEE 802.3at standard, ensuring compatibility with a wide range of Axis products. This model emphasizes ease of installation, featuring a compact design and simple mounting options that allow for quick deployment without compromising on functionality.

One of the standout features of both the T8124-E and T8123-E is their built-in Surge Protection. This technology safeguards connected devices from power spikes, significantly reducing the risk of damage caused by lightning or electrical surges. Additionally, these power supplies have been equipped with a robust casing designed to enhance durability and protect against dust and moisture, adhering to IP66 and NEMA 4X ratings for outdoor use.

Both power supplies also come with LED indicators that provide users with real-time feedback on the power status, making troubleshooting straightforward and efficient. The integration of these power solutions into Axis’ ecosystem enables seamless communication between devices, providing a unified and efficient surveillance experience.

In summary, the Axis Communications T8124-E and T8123-E power supplies stand out for their performance, durability, and compatibility with various Axis products. They represent a vital component for any modern surveillance system, ensuring reliability and efficiency across diverse operational environments. Whether for outdoor or indoor use, these power supplies are engineered to meet the demands of today’s sophisticated security needs.