Axis Communications 231D+, 232d+ user manual Emergency Recovery Procedure, Support

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AXIS 231D+/232D+ - Troubleshooting 51

Emergency Recovery Procedure

If power or the network connection to the AXIS 231D+/232D+ is lost during the upgrade, the process will fail and the unit become unresponsive. A flashing red Network LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the label on the product casing.

1.Unix/Linux - From the command line, type the following:

arp -s <IP address of AXIS 231D+/232D+> <Serial number> temp ping -s 408 <IP address of AXIS 231D+/232D+>

Windows - From a command/DOS prompt, type the following: arp -s <IP address of AXIS 231D+/232D+> <Serial number> ping -l 408 -t <IP address of AXIS 231D+/232D+>

Note: the ping -lcommand is the lower-case letter (L)

2.If the unit does not reply within a few seconds, restart and wait for a reply. Press CTRL+C to stop Ping.

3.Open a browser and type in the AXIS 231D+/232D+’s IP address. In the page that appears, use the Browse button to select the upgrade file to use, for example axis231d.bin or axis232d.bin. Then click the Load button to restart the upgrade process.

4.After the upgrade complete (1-10 minutes), the unit automatically restarts and shows a steady green on the Power LED and flashing green or amber on the Network LED.

5.Reinstall the AXIS 231D+/232D+.

If the emergency recovery procedure does not get the AXIS 231D+/232D+ up and running again, contact Axis support at www.axis.com/techsup/.

Support

If you contact Axis Customer Services, please help us help you resolve your problems expediently by providing a server report, log file and a brief description of the problem.

Server Report - go to Setup > System Options > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.

Log file - go to Setup > System Options > Logs & Reports. The Log file records events within the unit since the last restart of the system and can prove a useful diagnostic tool for troubleshooting.

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Contents Axis 231D+/232D+ Network Dome Camera User’s Manual Intellectual Property Rights About This DocumentTable of contents Axis 231D+/232D+ Axis 232D+ Axis 231D+/232D+Hardware Description Accessing the Axis 231D+/232D+ Using the Network Dome CameraSetting the root password Axis 231D+/232D+ Using the Network Dome Camera Axis 295 Video Surveillance Joystick Area ZoomPan/Tilt/Zoom Controls Pan/Tilt/Zoom Control QueueVideo Streams Stream TypesMotion Jpeg Unicast RTP How to stream MPEG-4Other methods of accessing the video stream Axis Media ControlOther MPEG-4 clients Overview of the configuration menu Configuring the Network Dome CameraVideo & Image Settings Image SettingsMirroring Overlay Settings Video StreamMaximum video stream time can Overlay Image Settings Advanced Camera SettingsGo to Setup Video & Image Overlay Image Mjpeg MPEG-4 SettingsAxis 231D+/232D+ Configuring the Network Dome Camera Layout Live View ConfigDefault Video Format Upload Own Web FilesOwn Home Default Viewer Viewer SettingsAction Buttons User Defined Links Output ButtonsCheck Show Custom Link External Video Sequence ModeUpdate Html ExamplesPTZ controls Pan Tilt Zoom ControlsFocus and Iris Controls Preset PositionsUsing CGI links to control PTZ devices Click-in-imageDome Configuration Preset PositionsGuard Tour Controls AdvancedControl Queue LimitsEvent Servers Event ConfigurationClick Add triggered on the Event types How to set up a triggered eventEvent Types Triggered EventPre-trigger and Post-trigger buffers Click Add scheduled on the Event types How to set up a scheduled eventSet the When Activated Scheduled EventMotion detection How to configure Motion DetectionHistory Sensitivity Port StatusUsers User Settings check the corresponding checkboxes to enableSystem Options SecurityHttps CA servers Authentication processDate & Time 802.1X Network Admission ControlAxis 231D+/232D+ System Options Network Basic TCP/IP Settings IP Address ConfigurationServices Host Name Configuration Network Advanced TCP/IP SettingsDNS Configuration NTP ConfigurationWAN internet NAT TraversalNetwork Traffic FTPQoS Quality of service QoS SettingsSmtp email Ports & devices I/O Ports UPnPRTP Multicast/ MPEG-4 BonjourSystem Overview MaintenanceSupport Support OverviewConfiguration Resetting to Factory Default Settings Using the Control ButtonAbout Connection Module Pinout Connection ModuleSchematic Diagram Axis 231D+/232D+ I/O connectors and power Checking the Firmware Updating the Firmware TroubleshootingEmergency Recovery Procedure Using ARP Ping Symptoms, Possible Causes and Remedial ActionsVideo Image Problems Models Technical SpecificationsAlarm and event General performance considerations Included accessoriesFrame rates Motion Jpeg Optimizing your systemBandwidth Frame rates MPEG-4Axis 231D+/232D+ Technical Specifications Glossary of Terms Half-duplex See Full-duplex VOP See VOP Among commercial application developers Snmp Simple Network Management Protocol Snmp URL Uniform Resource Locator An address on the network Back to the browser Index Rtsp
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231D+, 232d+ specifications

Axis Communications, a leading provider of IP security solutions, offers a range of high-performance cameras designed for various surveillance applications. Among their products, the Axis 232D+ and Axis 231D+ stand out for their robust features and advanced technologies, making them suitable for both indoor and outdoor environments.

The Axis 232D+ is a high-speed dome camera that delivers exceptional video quality, thanks to its 1/4-inch progressive scan CCD sensor. It offers a resolution of 704x480 pixels and can capture incredibly detailed images at up to 30 frames per second. With its pan/tilt functionality, the 232D+ can cover a wide field of view, allowing for extensive monitoring areas while maintaining high precision and responsiveness.

In addition to its impressive image quality, the Axis 232D+ features advanced digital zoom capabilities, enabling users to zoom into specific areas without significant loss of detail. The camera is equipped with a powerful infrared capability, allowing it to capture images in low-light conditions effectively. This makes it an ideal choice for 24/7 surveillance in all lighting scenarios.

On the other hand, the Axis 231D+ offers similar high-quality video performance but introduces some distinctive features. It also utilizes a 1/4-inch progressive scan CCD sensor and supports a wide dynamic range (WDR) for improved image quality in challenging lighting conditions. The 231D+ is designed for easy installation and integration into existing systems, making it a versatile option for various surveillance needs.

Both models leverage Axis' digital PTZ technology, providing users with the flexibility to pan, tilt, and zoom remotely via an intuitive web interface. This user-friendly aspect simplifies monitoring and allows quicker responses to incidents when they arise.

Furthermore, both the Axis 232D+ and 231D+ support Power over Ethernet (PoE), eliminating the need for separate power cables and simplifying installation, especially in hard-to-reach locations.

In conclusion, the Axis 232D+ and 231D+ represent Axis Communications’ commitment to delivering high-quality, versatile surveillance solutions that meet the demands of modern security challenges. Their advanced imaging technologies, robust features, and user-friendly design make them noteworthy additions to any security setup. Whether it's for large outdoor areas or indoor environments requiring vigilant monitoring, these cameras provide the performance and reliability critical for comprehensive security.
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