Axis Communications 233D user manual Snapshot images

Page 61

AXIS 233D - Troubleshooting 61

 

Image too dark or too light.

See the help files on Video & Image Settings

 

Problems uploading own files

There is only limited space available for the upload of your own files. Try deleting one or more

 

 

existing files, to free up space.

 

Missing images in uploads

This can occur when trying to use a larger image buffer than is actually available. Try lowering

 

 

the frame rate or the upload period.

 

Slow image update

Configuring, e.g. pre-buffers, hi-res images, high frame rate etc will reduce the performance of

 

 

the AXIS 233D.

 

Slow performance

Slow performance may be caused by e.g. heavy network traffic, many users with access to unit,

 

 

low performing client, use of features such as Event handling., Image rotation.

Bad

snapshot images

 

 

 

 

 

Display incorrectly configured on

In Display Properties, configure your display to show at least 65000 colors, i.e. at least 16-bit.

 

your workstation

Using only 16 or 256 colors on your display will produce dithering artifacts in the image.

 

 

Problems with the MPEG-4 format

 

 

Lower frame rate than expected.

Check with the administrator that there is enough bandwidth available. Check also the settings

 

 

for bit rate control, in the Video & Image > Advanced > MPEG-4settings. Using an inappro-

 

 

priate video object type can also affect the frame rate. See the online help for more informa-

 

 

tion.

 

 

Check in the AMC control panel applet (MPEG-4 tab) that video processing is not set to Decode

 

 

only I frames.

 

 

Lower the image resolution.

 

 

Reduce the number of applications running on the client computer.

 

No MPEG-4 displayed in the

Check that the correct network interface is selected in the AMC control panel applet (network

 

client.

tab).

 

 

Check that the relevant MPEG-4 connection methods are enabled in the AMC control panel

 

 

applet (network tab).

 

 

In the AMC control applet, select the MPEG-4 tab and click the button Set to default MPEG-4

 

 

decoder.

 

No multicast MPEG-4 displayed

Check with your network administrator that the multicast addresses used by the

 

in the client.

AXIS 233D are valid for your network.

 

 

Check with your network administrator to see if there is a firewall preventing viewing.

 

Multicast MPEG-4 only accessi-

Check if your router supports multicasting, or if the router settings between the client and the

 

ble by local clients.

server need to be configured. The TTL (Time To Live) value may need to be increased.

 

Poor rendering of MPEG-4

Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.

 

images.

 

Unexpected PTZ behavior

 

 

 

 

 

Problem with hardware

Go to System Options > Maintenance > Dome Status and click Test to test the camera and

 

 

dome mechanics for errors. Contact Axis Customer Services if you receive an error message as

 

 

the result of this test.

 

 

 

For additional assistance, please contact your reseller or check the product’s support pages on the Axis Website at http://www.axis.com/techsup

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Contents Axis 233D About This Document Axis Customer Services Table of contents Axis 233D Product Overview Key FeaturesOverview IndicatorNetwork Terminal Restart button Control buttonColor Description Status LED IndicatorAccessing the Axis 233D Using the Network Dome CameraAxis 233D Using the Network Dome Camera Area Zoom Click-in-image movementPan/Tilt/Zoom Controls Pan/Tilt/Zoom Control QueueAxis 295 Video Surveillance Joystick Stream Types Video StreamsMotion Jpeg MPEG-4 protocols and communication methods RTP/RTSP/HTTP or RTP/RTSP/HTTPS How to stream MPEG-4Axis Media Control Other methods of accessing the video streamOther MPEG-4 clients Accessing the Setup Tools Configuring the Network Dome CameraOverview of the Setup Tools Image Settings Video & Image SettingsOverlay Image Settings Overlay SettingsGo to Setup Video & Image Overlay Image Video StreamPrivacy Mask Advanced Camera SettingsLow Light Behavior MPEG-4 Settings Audio mode Audio SettingsAudio Audio ChannelsAudio Output Audio InputAdvanced Audio Layout Live View ConfigCheck Show Custom Link ViewAction Buttons Html Examples Viewer SettingsExternal Video Sequence ModeWorking with External Video Sources Preset Positions Dome ConfigurationGuard Tour Osdi ZonesAdvanced Event Servers Event ConfigurationEvent Types How to set up a triggered eventTriggered Event Click Add triggered on the Event typesPre-trigger and Post-trigger buffers Scheduled Event How to set up a scheduled eventClick Add scheduled on the Event types Motion Detection History Sensitivity Port StatusSystem Options User Settings check the corresponding checkboxes to enableSecurity IP Address Filtering802.1X Network Admission Control HttpsDate & Time Authentication processAxis 233D System Options IP Address Configuration Network Basic TCP/IP SettingsServices DNS Configuration Network Advanced TCP/IP SettingsNTP Configuration Host Name ConfigurationNAT traversal port mapping Link-Local IPv4 AddressNetwork Traffic FTPQoS Settings QoS Quality of serviceSmtp email UPnP MaintenanceBonjour Ports & devicesDefault router Subnet mask System time Support ConfigurationAdvanced Logs & ReportsResetting to the Factory Default Settings Resetting to Factory Default SettingsAbout Terminal Connectors Power/Audio Power connector block pin assignment tableAC/DC+2 Pin Function Description Power/Audio Terminal connector blocksOutput Schematic Diagram Axis 233D I/O connectors and power Checking the Firmware Updating the Firmware TroubleshootingEmergency Recovery Procedure LED Indicator flash routine Support Using ARP Ping Symptoms, Possible Causes and Remedial ActionsSnapshot images Technical Specifications Connectors Alarm and eventPower MaintenanceRequirements WeightSystem integration SupportOptimizing your system General performance considerationsBandwidth Frame ratesAxis 233D Technical Specifications 802.1x IndexRadius Wide dynamic range
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Manual 81 pages 50.8 Kb

233D specifications

Axis Communications, a pioneer in the field of network video solutions, has continually pushed the envelope in surveillance technology with its innovative products. Among its esteemed offerings, the Axis 233D stands out as a formidable tool for both security professionals and organizations seeking comprehensive monitoring solutions.

The Axis 233D is a high-performance PTZ (Pan-Tilt-Zoom) network camera designed for demanding surveillance environments. One of its main features is the ability to provide high-resolution video streaming at 30 frames per second, ensuring that users can capture clear and detailed images, even in dynamic situations. This camera supports a resolution of up to 2 megapixels, which enhances its ability to deliver crisp visuals, crucial for identifying individuals and objects in the monitored areas.

Equipped with advanced pan, tilt, and zoom capabilities, the Axis 233D can cover expansive areas with ease. The camera offers a 360-degree endless rotation for pan movements and a wide field of view, making it ideal for large spaces like parking lots, shopping centers, and public transport stations. The powerful zoom lens allows operators to focus on specific subjects from a distance, which is essential in security monitoring.

The Axis 233D also employs robust technologies to ensure excellent performance in various lighting conditions. With integrated WDR (Wide Dynamic Range), this camera can balance scenes with significant contrasts in lighting, ensuring that both bright and dark areas are clearly visible. Additionally, features like digital noise reduction contribute to clearer images in low-light situations, making it versatile for day and night operation.

Another characteristic that sets the Axis 233D apart is its network functionality. This camera supports Power over Ethernet (PoE), simplifying installation as it requires only a single Ethernet cable for both power and data transfer. It also leverages Axis' advanced video compression technologies, including H.264, which optimizes bandwidth usage while maintaining high image quality.

Furthermore, the Axis 233D is embedded with intelligent video analytics, enabling proactive monitoring. Functions such as motion detection and object tracking help users respond quickly to potential security threats. This capability is critical in real-time environments where each moment counts.

In summary, the Axis Communications 233D is a high-end surveillance solution that marries advanced technology with user-friendly features. With its PTZ functionalities, exceptional image quality, robust performance in varying light conditions, and intelligent analytics, it serves as an indispensable asset for security professionals looking to enhance their surveillance systems effectively. As security needs continue to evolve, the Axis 233D remains at the forefront of addressing those challenges.