Cisco Systems OL-3995-01 manual Accessing Question Manager from IP/TV Viewer

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Chapter 4 Using IP/TV Viewer

Using Question Manager

The moderator can view the questions that apply to the program over the intranet, sort the questions, answer the questions as part of the presentation, export the questions to be stored, or delete the questions after the presentation.

To use Question Manager while viewing a program, Question Manager must be enabled. The Ask a Question toolbar button is active when enabled, and grayed out when disabled.

Note Question Manager can only be used for scheduled programs.

There are different ways to access the Question Manager depending on the viewer you are using. The following sections explain how to access the Question Manager from IP/TV Viewer and different browser plug-ins.

Accessing Question Manager from IP/TV Viewer

To use Question Manager from IP/TV Viewer, follow these steps:

Step 1 Click the Ask a Question button in the IP/TV Viewer window to open the Question Manager window. Alternatively, choose View > Ask a Question in the IP/TV Viewer window menu bar.

The Question Manager dialog box opens. (See Figure 4-25.)

Step 2 Enter your topic in the Subject field and your question in the Question field. Step 3 Click Submit.

When you click Submit, your question goes to the moderator along with the username and e-mail address you entered in the User Info dialog box (accessed through Settings > User Information in the IP/TV Viewer main window). If no e-mail address or user name has been provided, the moderator receives the question from “anonymous.”

 

 

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Contents Cisco IP/TV Viewer User Guide Cisco IP/TV Viewer User Guide N T E N T S Playing Media Clips Before a Scheduled Event Controlling and Setting the Video Position Accessing Question Manager from IP/TV Viewer P E N D I X a Menu Bar and Tool Icon Reference A-1 Viii Document Objective PrefaceAudience Document OrganizationChapter Title Description Command Syntax Conventions Document ConventionsConvention Description Obtaining Documentation Using Online HelpDocumentation CD-ROM Cisco.comObtaining Technical Assistance Ordering DocumentationDocumentation Feedback Cisco TAC Website Opening a TAC Case TAC Case Priority Definitions Obtaining Additional Publications and InformationXvii Xviii About IP/TV Product OverviewIP/TV Viewer IP/TV ComponentsNew Features in IP/TV Version IP/TV Content ManagerIP/TV Server MPEG-4 AAC-LC Web-Based Question Manager Support for Different ViewersMPEG-4 Codec for SlideCast Improved StreamingHardware Capture Cards Supported Number of StreamsPlaying Media Clips Before a Scheduled Event OL-3995-01 Installing IP/TV Viewer Hardware and Software Requirements Windows XP Patches for Update Before You Begin Installation ProcedureInstalling IP/TV Viewer Installation Procedure IP/TV Viewer Demo Installation Installing IP/TV Viewer IP/TV Viewer Demo Installation Uninstalling IP/TV Viewer Incremental Installer for IP/TV ViewerLaunching IP/TV Viewer Getting StartedNavigating in IP/TV Viewer As a Standard ApplicationAs a Web Browser Plug-In or Helper Application IP/TV Viewer Main Window Program Categories PaneSetting Up Personal Selections Program Listings PaneSubscriptions Window Using Popup Menus OnDemand Playlist WindowFavorites Window Assigning Content Managers Setting IP/TV Viewer OptionsOptions Dialog Box-Content Managers Tab Content Manager Settings Dialog Box Advanced Http Properties Dialog Box Using SDP ListenerOption Description Setting Window Display OptionsEntering User Information Options Dialog Box-User Info Tab Field DescriptionConfiguring a Multihomed Host OL-3995-01 Using IP/TV Viewer Program Description Information Displaying Program InformationDescription Tab in Program Information Window Detailed Description Tab in Program Information Window Video, Audio, and SlideCast InformationTTL Audio Tab in Advanced Information Window Question Manager InformationSDP File Information Setting Maximum BandwidthSee Figure Schedule and Subscription InformationSchedule Tab in Program Information Window Playing a Program Scheduled Program Playing Controlling Audio and Video Adjusting Audio LevelControlling and Setting the Video Position 11 Change Play Position Dialog Box-Time Tab Selecting Media Streams13 Select Stream Dialog Box Monitoring Quality QoSIcon Description Color Meaning Reception QualityColor Meaning Viewing Modes Normal ViewMinimal View Full-Screen View Using Multiple WindowsUsing IP/TV Viewer Playing a Program 15 Viewing a Web Presenter Program Playing a Web Presenter Program16shows an IP/TV Viewer with both audio and video Playing a SlideCast Program17 IP/TV Viewer with SlideCast and Audio Subscribing to a Program Playing a ScreenCaster ProgramCreating a Favorites List Assigning Favorite Programs19 Favorites Window with Sample Programs Creating an On-Demand Playlist20 OnDemand Playlist Window with Sample Programs Searching for a Program21 Search Programs Dialog Box-What, Where Tab 22 Select Programs Dialog Box URL 24 Search Programs Dialog Box-Advanced Tab Using Question ManagerAccessing Question Manager from IP/TV Viewer 25 Question Manager Dialog Box Advanced Topics Using IP/TV Viewer Advanced Topics About Panes Customizing the User InterfaceDocked Panes About Toolbars Moving PanesDisplaying or Hiding Panes Docked Toolbars Floating Toolbars Built-In ToolbarsMoving Toolbars Displaying and Hiding ToolbarsDeleting a Custom Toolbar Creating a Custom ToolbarAdding and Removing Buttons on Toolbars Using IP/TV in a Web Browser QuickTime Plug-In Installed Plug-In Used Using IP/TV as a Plug-InRunning the Plug-In Launching the Plug-InIP/TV as a Plug-In-On-Demand Program Using the IP/TV Sample Plug-In Using QuickTime as a Plug-InLimitations for the QuickTime Player Web-Based Program GuideUsing IP/TV Viewer as a Helper Application Launching the Helper ApplicationRunning the Helper Application OL-3995-01 Accelerator Menu Option Keys Description IP/TV Viewer Main Window Menu Bar OptionsOL-3995-01 Appendix a Menu Bar and Tool Icon Reference Icon Name Description IP/TV Viewer Main Window Tools and IconsIP/TV Viewer Main Window Tools and Icons Cisco IP/TV Viewer User Guide IP/TV Viewer Window Menu Bar Options Page-Up key undoes this feature Section on IP/TV Viewer Window Tools and IconsIcon Name Description See the Monitoring Quality Icon Name Description Symbols IN-2 IN-3 IN-4 IN-5 IN-6 IN-7 IN-8