Cisco Systems 4300E, 4500E manual Troubleshooting

Page 78

Chapter 5 Troubleshooting

Symptom The motion detection feature does not send e-mail alerts.

Possible Cause The e-mail alert feature is not properly configured or the SMTP server that the IP camera uses to send the e-mail may be filtering e-mail to prevent spam from being sent from your server.

Recommended Action Configure e-mail alerts as described in the “Event Notification Window” section on page 3-11. Try using a different SMTP server or contact your ISP to see if SMTP access is being blocked.

Symptom The motion detection feature is configured but video files that are provided in e-mail alerts do not show moving objects.

Possible Cause The motion detection feature does not actually detect motion. It compares frames to see if they are different. Major differences between frames are assumed to be caused by moving objects, but the motion detector can also be triggered by sudden changes in light level or movement of the IP camera itself.

Recommended Action Try to avoid situations with sudden changes in light level and do not bump or move the IP camera. The motion detection feature works best when the IP camera is mounted securely in locations where there is steady. This feature may not work properly if the IP camera is outdoors.

Symptom Blurry images when viewing video.

Possible Cause The lens may be dirty, back focus may not be adjusted properly, or video settings may not be configured for optimal clarity.

Recommended Action Clean the lens on the IP camera. Adjust the back focus as described in the “Adjusting Back Focus on the IP Camera” section on page 2-10. Configure options for video as described in the “Streaming Settings Window” section on page 3-3.

Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide

5-2

OL-25230-02

 

 

Page 77 Page 79
Image 78
Page 77 Page 79
Contents Americas Headquarters Text Part Number OL-25230-02Copyright 2009-2011 Cisco Systems, Inc. All rights reserved N T E N T S Log Windows Overview OrganizationOL-25230-02 IP Camera Features OverviewOverview IP Camera Features Adjusting Back Focus on the IP Camera section on IP Camera Physical DetailsRear of IP Camera Described in the Resetting the IP Camera section on Side of IP CameraDC Auto Iris Lens Connector Pinouts Package ContentsInstalling the IP Camera Getting StartedAction Explanation Action Explanation OL-25230-02 Performing the Initial Setup of the IP Camera ProcedureBefore you Begin Accessing the IP Camera Protocol//ipaddressHttp//203.70.212.52 Https//192.168.0.100Https//203.70.212.521024 Http//203.70.212.521024Understanding the IP Camera User Interface IP Camera Window LinksLink Description General Information IP Camera WindowsField Description Network StatusAdjusting Back Focus on the IP Camera Channel 1 and ChannelReset Type Procedure Remarks Powering the IP Camera On or OffResetting the IP Camera Managing the Local StorageFormatting the USB Flash Drive Click the Video Surveillance IP Camera Utility linkClick Format USB Downloading Encrypted Video Files from the USB Flash DriveDeleting Encrypted Video Files from the USB Flash Drive What to Do NextDecrypting Encrypted Video Files Configuring and Managing the IP Camera Accessing Navigating the Configuration WindowsFeature Setup Windows SnmpStreaming Settings Window Resolution Primary fps Secondary fpsStreaming Streaming Setup Area Option DescriptionCurrent Channel Area Video Area Camera Settings Window Analog Video AreaAudio Area Described in , Viewing Live Video Video Adjustments AreaMicrophone Area Day Night Filter AreaVideo Overlay Settings Window Video OverlayText Overlay Area IO Ports Settings Window Input Ports AreaOutput Ports Pan Tilt Settings Window RS-232 SettingsPan/Tilt Area Event Notification Window Event Triggering Area Set All button Event Scheduling AreaUndo Clear All buttonEmail Notification Area FTP Notification Area Patrol Sequence Window Patrol Sequence Area Network Setup Windows Basic Settings WindowAnalytics Windows Basic Settings Area IP Addressing WindowBasic Device Operations Area Time Settings Window IP Addressing AreaLocal Time Area Set Time Mode AreaYou click Save Settings Clone PC Time buttonCisco Discovery Protocol CDP Area Discovery Settings WindowNTP Server Settings Area Show Neighbors buttonSnmp Settings Window Snmp v2c AreaSnmp v3 Area 8000000901IPv4addresshex 802.1x Settings Window IP Filter Settings Window EAP-PEAP Configuration OptionsEAP-FAST Configuration Options IP Filter Area QoS Settings WindowClass of Service CoS Area Filter Entries AreaAdministration Windows Differentiated Services DiffServ AreaAccount Initialization Window Administrator Accounts Area Access Protocols AreaSSH User Settings Window User List AreaMaintenance Settings Window Change buttonDelete button Reboot Area Reboot button Factory Default Area Restore buttonReset button Device Configuration AreaFirmware Settings Window Addressing Window section onDevice Information Area Device Processes Window Firmware Maintenance AreaUpgrade button Details buttonPassword Complexity Window Log Setup Settings Window, Local Log Window,Log Windows Log Setup Settings Window Local Log Settings AreaSyslog Settings Area Option Description Local Log Window Log List AreaLog messages, see -25 on Explanation Severity AuthenticationfailedAuthorizationfailed CodeclostConfiguploadfailed ConfigsavefailedConfigsaved ConfiguploadedOutputonereset InputtworesetLogin OutputtworesetServercontacted TimedstswitchTimeregswitch ServerlostControl Description Video controlsStreaming Settings Window section on Video image controlsSave Snapshot button Image tools Hotspot Zoom buttonHotspot Pan/Tilt Mirror buttonFull Screen button Audio controlsAdd Preset Position Presets controlsSet Current Preset as Preset buttonPan/tilt speed controls Motion detectionMotion detection controls Enable Motion Detection check box Save Settings button Full Screen checkTroubleshooting Troubleshooting Numerics IN-2 Http HttpsSee also video LEDIN-5 IN-6 IN-7 IN-8
Related manuals
Manual 86 pages 60.48 Kb

4500E, 4300E specifications

The Cisco Systems 4300E Series is an advanced integrated service router designed to deliver high-performance, scalable, and secure networking solutions for enterprises. This versatile platform caters to a wide range of applications while ensuring reliability and flexibility in dynamic environments.

One of the standout features of the Cisco 4300E is its modular architecture, which allows organizations to tailor the router to their specific needs by adding or changing modules. This modularity is crucial for enterprises that require agility to adapt to evolving network demands. The router supports various network interface modules (NIMs), service modules (SMs), and high-speed WAN interface cards (HWICs), enabling seamless integration of various interfaces and features.

The Cisco 4300E is designed with performance in mind, capable of delivering high throughput and low latency, which is essential for applications such as voice, video, and data traffic. It supports robust performance with the capability of handling up to 2 Gbps of throughput, making it suitable for mid-sized to large enterprise branch offices.

Another key technology associated with the 4300E is Cisco’s Unified Communications and Collaboration suite. This integration facilitates voice, video, and messaging services across the network, ensuring efficient communication within organizations. Security features include advanced threat protection through Cisco’s integrated security services, such as firewall capabilities, VPN support, and intrusion prevention, ensuring that sensitive data remains secure.

The Cisco 4300E also supports Cisco’s DNA (Digital Network Architecture) capabilities, allowing for automation, analytics, and enhanced network visibility. This integration empowers network administrators to manage their infrastructure proactively, ensuring optimal performance and quick resolution of issues.

Additionally, the router is equipped with enhanced Quality of Service (QoS) capabilities, enabling prioritization of critical applications and traffic types. This feature is vital for maintaining high performance across diverse application requirements.

In conclusion, the Cisco 4300E Series routers stand out for their modular architecture, high performance, integrated security, and support for advanced networking technologies. These characteristics make them ideal for enterprises seeking a robust, flexible, and secure solution to meet their networking needs in an ever-evolving digital landscape. With the ability to seamlessly integrate various services and applications, the 4300E is a reliable choice for any organization looking to future-proof its network infrastructure.
Top Page Image Contents