Kodak P87 manual Picture frame problems, Try one or more of the following

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Troubleshooting and support

For product support, go to www.kodak.com/go/digitalframesupport.

Picture frame problems

If...	Try one or more of the following
Frame does not	■ Make sure the power cable that was included with your frame is
turn on.	connected securely (see page 2).
	■ Unplug the power cable for 5 seconds, then reconnect the cable.
	Press and hold the power button (for about 2 seconds), then
	release.
Nothing happens when	■ Insert a certified memory card, with images, into the card slot, then
a memory card or USB	push to seat it (see page 6).
device is connected.	■ Make sure the USB device is connected securely (see page 7).
	■ Make sure the file format of your pictures and videos are
	supported (see page 32).
Frame freezes up or	■ Unplug the power cable for 5 seconds, then reconnect the cable.
doesn’t work properly.	Press and hold the power button (for about 2 seconds), then
	release.
	■ Reset the frame. On the back of the frame, press the mode and
	power buttons (see page i) at the same time. Highlight a reset
	option, then press OK.
	■ Just reset—reset and save all pictures on the frame.
	■ Reset and delete all pictures—reformat the internal
	memory and delete all pictures on the frame.
	■ Return to slide show without doing anything
You set automatic	If your frame loses power, the clock returns to the factory setting and
on/off but the frame	auto on/off times are disabled. See Re-setting your frame after losing
doesn’t turn on and off	power, page 31.
at the specified times.
www.kodak.com/go/support		29