3
Troubleshooting and support
For
Learning more about your frame
www.kodak.com/go/digitalframes | Learn more about your frame | |
www.kodak.com/go/digitalframesupport | Frequently asked questions | |
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| Downloads |
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| Product registration |
www.kodak.com/go/stepbystep | ||
Picture frame problems | ||
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If... | Try one or more of the following | |
Frame does not | ■ Make sure the power cable that was included with your frame is | |
turn on. | connected securely (see page 1). | |
| ■ Unplug the power cable for 5 seconds, then reconnect the cable. | |
| Press and hold the power button (for about 2 seconds), then | |
| release. |
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Frame freezes up or | ■ Unplug the power cable for 5 seconds, then reconnect the cable. | |
doesn’t work properly. | Press and hold the power button (for about 2 seconds), then | |
| release. |
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| ■ Reset the frame. Press the Play and Power buttons (see page i) at | |
| the same time, and hold for 5 seconds. | |
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9 | www.kodak.com/go/support |