Kodak M1020 manual Picture frame problems

Page 35

5

Troubleshooting and support

For step-by-step product support, visit www.kodak.com/go/digitalframesupport and select Interactive Troubleshooting & Repairs.

Picture frame problems

	If...	Try one or more of the following
	Frame does not	■ Make sure the power cable that was included with your frame is
	turn on.	connected securely (see page 2).
		■ Unplug the power cable from the frame. Wait 5 seconds, then
		reconnect the cable. Press and hold the power button (for about 2
		seconds), then release.

	Nothing happens when	■ Insert a certified SD/MMC/MS/xD/CF/MD card with images into the
	a memory card, camera,	designated card slot, then push to seat it (see page 5). In the top
	or USB device is	card slot, make sure the card is seated flush with the top.
	or USB device is	■ Make sure the USB cable that was included with your camera or USB
	connected.
		device is connected securely (see page 5).
		■ Make sure the file format of your pictures and videos are supported.
		(See page 33).
		NOTE: A large picture file may take time to appear.

	Touch border doesn’t	■ Use your finger to make your selections on the touch-sensitive
	work.	borders (see page 3). Lights on the border show you where to
		touch.
		IMPORTANT: Do not slide on the right border (tap only).
		■ Unplug the power cable from the frame. Wait 5 seconds, then
		reconnect the cable. Press and hold the power button (for about 2
		seconds), then release.

	Frame freezes up.	■ Unplug the power cable from the frame. Wait 5 seconds, then
		reconnect the cable. Press and hold the power button (for about 2
		seconds), then release.

	www.kodak.com/go/support		29

Image 35

Contents Kodak EasyShare M820/M1020 digital frame Eastman Kodak Company Rochester, New York Back/Right View Front ViewBack/Side View USB connector to computerTable of contents Page Stand pull to adjust the frame angle Setting up your frameSetting up the stand Turning on your frame Attaching the power cableUsing your frame’s touch border Slide to find your language, then tap OK Setting your languageEnjoying your pictures immediately Inserting a memory card Connecting a digital camera or other USB deviceSlide to highlight Portrait, then tap OK Tap to exit Power off-Unplug the power cableTurning off your frame Changing your frame orientationMounting your frame on the wall Power cableTap Home → Accessing your picturesConfirm Running a slide showVideos to select a picture source. Then, tap Slide show Viewing a single picture Viewing thumbnails multi-upViewing pictures by filename Playing music only Doing more with your framePlay, pause, and resume the video Rewind / fast forward Playing a videoTap Print, then Yes to start printing Printing to a PictBridge enabled printerReconnect your frame to the printer, using the USB cable Printing picturesManually changing USB connection mode Highlight a picture to copy Copying on your frameCopy pictures, videos, and music via a USB cable Connecting to your computerCopying between your frame and computer Copying pictures to/from your computerSelect pictures here Click Copy. Pictures are copied to your frame Copying pictures from EasyShare softwareMenu bar, select File → Copy to Browse to the frame location to which you are copyingContinue selecting pictures Deleting picturesSelecting multiple pictures Then tap SelectThumbnails view page 10, tap Select All Select/Unselect allInternal memory, etc Changing frame settingsSettings menus Your frameTo your lighting conditions SecondsShuffle-plays the images in random order PictureChanging settings and more Tap Enable, then OK when you’re done Setting the clock and timerManually setting the clock Setting automatic on/offUpgrading your firmware Place the EasyShare software CD into the CD-ROM drive Installing the softwareCustom mattes Customizing your frameMaintaining your frame and mattes Learning more about your framePicture frame problems Picture frame/computer communications Resetting the clock after losing powerScreen messages Directory Error duplicate filenameFrame was unable to copy the picture Digital frame specifications Memory cards Video formatsSources may not play on the frame Music formatUpgrading your software and firmware Important safety instructionsLimited warranty coverage Additional care and maintenanceLimited warranty Your rights LimitationsKodak EasyShare M820/M1020 digital frames FCC compliance and advisoryOutside the United States and Canada Canadian DOC statement FCC and Industry CanadaRussian GOST-R N137China RoHS Korean Class B ITE Licensing Appendix Doing more with your frame Safety, 35 button Macro/landscapeError messages CopyingCapacity SettingCleaning Running Slide transitions, setting, 23 softwareTurning on/off frame Thumb drive. See flash drive., 5 thumbnails Time, settingTransitions, slides, setting, 23 troubleshooting Warranty