Page 36
Troubleshooting and support
If... | Try one or more of the following |
Music doesn’t play. | ■ Make sure the volume is turned up (see page ii). |
| ■ If your frame has songs you purchased, they may be protected files. |
| Convert the files to standard (unprotected) AAC or MP3 formats. |
| |
You set automatic | ■ Make sure you Enabled the on/off setting after you set the times, |
on/off but the frame | then press OK (not Back). See page 25. |
doesn’t turn on and off | ■ If your frame loses power, the clock returns to the factory setting |
at the specified times. | and auto on/off times are disabled. See Resetting the clock after |
| losing power, page 30. |
| |
Resetting the clock after losing power
If you turn off the power on the frame or otherwise lose power for half a day or more, the clock time returns to the factory setting and the automatic on/off times, if set, are disabled.
■When you turn the frame back on, the set time screen appears on the frame.
■Slide to set the hour. Tap the left/right arrows to highlight the previous or next setting (hour and minutes), then slide to adjust the setting.
■Tap OK.
The Home screen appears. The time is reset and the automatic on/off times (if set) are re-enabled. It is not necessary to reset the on/off times.
NOTE: If you exit the set time screen without setting the time, you can manually reset the clock and re-enable the automatic on/off times (see page 25). It is not necessary to reset the on/off times.
Picture frame/computer communications
If... | Try one or more of the following |
Cannot copy pictures to my | ■ Make sure your computer is on. |
computer. | ■ Make sure the USB cable is securely connected (page 17). |
Cannot see my frame as a | ■ Make sure the power button on the frame is On (page ii). |
removable drive. | |
| |
30 | www.kodak.com/go/support |
Contents
Kodak EasyShare M820/M1020 digital frame
Eastman Kodak Company Rochester, New York
Front View
Back/Right View
USB connector to computer
Back/Side View
Table of contents
Page
Setting up your frame
Setting up the stand
Stand pull to adjust the frame angle
Attaching the power cable
Turning on your frame
Using your frame’s touch border
Setting your language
Enjoying your pictures immediately
Slide to find your language, then tap OK
Connecting a digital camera or other USB device
Inserting a memory card
Power off-Unplug the power cable
Turning off your frame
Changing your frame orientation
Slide to highlight Portrait, then tap OK Tap to exit
Power cable
Mounting your frame on the wall
Accessing your pictures
Tap Home →
Running a slide show
Videos to select a picture source. Then, tap Slide show
Confirm
Viewing thumbnails multi-up
Viewing a single picture
Viewing pictures by filename
Doing more with your frame
Playing music only
Playing a video
Play, pause, and resume the video Rewind / fast forward
Printing to a PictBridge enabled printer
Reconnect your frame to the printer, using the USB cable
Printing pictures
Tap Print, then Yes to start printing
Manually changing USB connection mode
Copying on your frame
Highlight a picture to copy
Connecting to your computer
Copying between your frame and computer
Copying pictures to/from your computer
Copy pictures, videos, and music via a USB cable
Select pictures here
Copying pictures from EasyShare software
Menu bar, select File → Copy to
Browse to the frame location to which you are copying
Click Copy. Pictures are copied to your frame
Deleting pictures
Selecting multiple pictures
Then tap Select
Continue selecting pictures
Select/Unselect all
Thumbnails view page 10, tap Select All
Changing frame settings
Settings menus
Your frame
Internal memory, etc
Seconds
Shuffle-plays the images in random order
Picture
To your lighting conditions
Changing settings and more
Setting the clock and timer
Manually setting the clock
Setting automatic on/off
Tap Enable, then OK when you’re done
Upgrading your firmware
Installing the software
Place the EasyShare software CD into the CD-ROM drive
Customizing your frame
Maintaining your frame and mattes
Learning more about your frame
Custom mattes
Picture frame problems
Resetting the clock after losing power
Picture frame/computer communications
Screen messages
Error duplicate filename
Frame was unable to copy the picture
Directory
Digital frame specifications
Video formats
Sources may not play on the frame
Music format
Memory cards
Important safety instructions
Upgrading your software and firmware
Additional care and maintenance
Limited warranty
Limited warranty coverage
Limitations
Your rights
FCC compliance and advisory
Outside the United States and Canada
Kodak EasyShare M820/M1020 digital frames
FCC and Industry Canada
Canadian DOC statement
N137
Russian GOST-R
China RoHS Korean Class B ITE Licensing
Appendix
Safety, 35 button Macro/landscape
Error messages
Copying
Doing more with your frame
Setting
Cleaning
Running Slide transitions, setting, 23 software
Capacity
Thumb drive. See flash drive., 5 thumbnails Time, setting
Transitions, slides, setting, 23 troubleshooting
Warranty
Turning on/off frame