Kodak Digital Photo Frame Picture frame problems, Yes, you can, Try one or more of the following

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Troubleshooting and support

1Open KODAK EASYSHARE Digital Display Software on your computer.

2 Select Tools Preferences General tab.

3Select Enable wireless media sharing on my home network.

If you are still getting a message on your frame that says, “Please select Allow on computer and try again”, see page 68.

I didn’t connect to my network the first time I turned on my frame. Can I do it now?

Yes, you can.

1Tap Home Settings . Slide to highlight Network, then tap Select.

2Highlight Scan for wireless networks, then tap OK.

3Continue with step 1 on page 5.

Picture frame problems

If...

Try one or more of the following

 

Frame cannot connect

Make sure you have a wireless router and that it is broadcasting

to the wireless network

the SSID, or enter the SSID manually.

 

—“Wireless network

Make sure you are within the operating range of the network.

 

not found” appears.

Move the frame into the same room with the router.

 

 

Make sure your frame is using the latest firmware. Check

 

 

www.kodak.com/go/digitalframesupport for updates.

 

 

If your network security is enabled, see page 6 to enter your

 

 

security key (WEP or WPA). The person who set up your network

 

can help you with this information.

 

 

 

Frame does not

Make sure the power cable that was included with your frame is

turn on.

connected securely (see page 1).

 

 

Unplug the power cable for 5 seconds, then reconnect the cable.

 

Press and hold the power button (for about 2 seconds), then

 

 

release.

 

 

 

 

www.kodak.com/go/support

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Contents Kodak Oled 4H5030en Eastman Kodak Company Rochester, New YorkTo use the Quick Touch Borders, see Front ViewSpeakers USB connector to computerVolume Back/Side ViewTable of contents Page Page Attaching the power cable Setting up your frameTurning your frame on and off Tap below arrows Using your frame’s Quick Touch BordersDon’t hover, borders can be sensitive Slide on bottom border onlyTo use the Quick Touch Borders, see Setting your languageConnecting to your wireless network Language screen appearsNetworks are listed by % of signal strength Connecting to your wireless network-first timeText box On-screen keyboardConnecting to your wireless network later When your network is found and listed, return to on If your wireless network is not foundInstalling the software Windows OS only CD packaged with your frame Menu. See Network connection setup screen appearsVerifying computer/device connections Kodak Easyshare Digital Display Software Opening the Device Settings WebThen select Device Settings Windows OS usersMAC OS users On the frame, tap Home → Settings → Network, then tap SelectWeb Media tabs Your frame’s Device Settings WebClick Save Connecting to your Gallery accountGallery page appears Connecting to your Flickr account Connecting to your Framechannel account Click Add How to add a Flickr feedAdding Web feeds Photo RSS/FLICKR Add/Edit page appears Site drop-down menu, keep Flickr as the default siteHow to add a Framechannel feed Framechannel Add/Edit page appears Click in the Photo feed name box to edit the name How to add feeds from other sitesSite drop-down menu, select Other Click Save Creating shortcuts on your frame Appears. Click Delete Previewing, editing, and deleting feedsTo preview a feed , click To delete a feed , clickEnjoying your pictures immediately Viewing locally on your frameInserting a memory card Connecting a digital camera or other USB deviceHome screen icons Viewing the Home screenAll connected sources are displayed USB drive-appears when you insert a USB flash driveViewing your pictures and videos Tap Home, then Pictures and VideosPlay slide show Viewing thumbnailsThere are three ways to view your pictures as thumbnails Icons, then tap ThumbnailsViewing a single picture Other slide show information Saving your favorite slide show for easy accessPlaying a slide show There are two ways to start a slide show on your frameTap Changing Slide show optionsEditor Creating a multimedia slide showClick Help For moreCopying a multimedia slide show to your frame Date, oldest to newest Date, newest to oldest Tap Save Arranging pictures to play by date or filenameWhat can I do in wireless mode? Viewing in wireless modeViewing pictures from your computer Web sources Tap HomeWeb sources on the Home screen, including your shortcuts Tap Home, then highlight Viewing Web feeds on your frameViewing Kodak Gallery pictures To see all pictures from the GalleryKodak Gallery Automatically receiving My Friends AlbumsTo see the shared pictures right away To see the shared pictures laterTurning off auto-receive and notification Enter the email address Emailing pictures and videos from your frameAdding a new email address Onscreen keyboard appearsOther emailing information Emailing your picturesTap Actions, then tap Share Slide to highlight an email address. Tap ShareBefore you proceed Copying wirelessly to/from your computerMusic My Devices Proceed with copyingFor more Here Viewer Here Drag Info Pane Drop Zone ShowKodak Easyshare Software Copying pictures from Easyshare SoftwareBrowse to the frame location to which you are copying Headphone jack is available on the side of the frame Playing musicTap Home, then Music Slide to highlight a source, then tap OKPlay, pause, and resume the video Rewind / fast forward Playing a videoTap Print, then Yes to start printing all selected pictures Printing to a Pictbridge enabled PrinterPrinting pictures Manually changing USB connection mode Highlight a picture to copy Copying on your frameDeleting pictures Select all Selecting multiple picturesSelect/Unselect all Check mark appears on the selected pictureSetting Options Upgrade firmware Changing frame settingsSettings menus Tap Home, then SettingsSetting Options Viewing options Network Setting Options Clock and timerDevice configuration Kodak GalleryGetting the time from the Internet Setting the clock and timerManually setting the clock Setting automatic on/offCurrent time is displayed and the hour field is highlighted Automatically upgrade firmware from the InternetImportant Do not turn off the frame during the upgrade Upgrading your firmware recommendedManually upgrade firmware Change the stand position Change the frame orientation settingChanging your frame orientation Learning more about your frame Maintaining your frameCan’t find my network computer. What should I do? Frequently asked questionsCan’t find my network. What should I do? Try one or more of the following Picture frame problemsYes, you can Touch Music doesn’t play Make sure the volume is turned up seeOr USB device is WorkPicture frame/computer communications Resetting the clock after losing powerScreen message Try one or more of the following Including protected filesScreen message Try one or more of the following Support help, at Error duplicate filenameDirectory Wi-Fi wireless network compatibility Digital frame specificationsKodak Oled Wireless Frame, model OL7620 Color display PowerKodak Oled Wireless Frame, model OL7620 Other features When displayed, the frame rests at a 68 90 degree angle Important safety instructionsLimited warranty coverage Limited warrantyLimitations Outside the United States and Canada Kodak Oled Wireless Frame, model OL7620FCC compliance and advisory Your rightsFCC and Industry Canada Licensing Canadian DOC statementWaste Electrical and Electronic Equipment labeling Border, touch ConnectingCopying pictures from, 46 installing FAQs Fast forward videoCommunicating with computer, 66 frame Set upFeeds. See rss feeds Frame, pictureQuick touch border PictBridge enabled printer, 50 picturesCleaning Learn moreVolume control SettingSetup Slide transitions, setting, 55, 56 softwareZoom picture Warranty, 73 Web content Setting up, 11 viewing