Kodak Digital Photo Frame manual Including protected files

Page 74

Troubleshooting and support

If...	Try one or more of the following
Cannot copy pictures from	Storage devices that have FAT (File Allocation Table) 16
one device to another even	formatting can only store up to 512 files in its top level (root)
though the copy destination	directory. To make sure all your pictures copy properly, format
is not full.	the copy destination to FAT32 before copying to it:
	Caution: Formatting deletes all pictures and videos,
	including protected files.
	1 Connect the device to your computer.
	2 Open My Computer and locate the device.
	3 Right-click on it and choose Format.
	4 From the File system drop-down menu, choose FAT32 then
		click Start.

Screen messages

Screen message			Try one or more of the following
File is bad.			The frame is unable to display the picture or video because
(usually preceded by the file			the file is corrupted or it’s an unsupported file format
name: xxx_xxxx.JPG file is bad or			(page 71).
xxx_xxxx.MOV file is bad)			Note that HD videos are not supported. Therefore an MOV
			video, in HD, will not play even though the MOV format is
			supported.

Create file failed.			The device (memory card, USB drive, camera, etc.) you are
			trying to copy to is protected.
			■ See your device documentation to remove write
			protection.
			■ Insert or connect a different device.

Printer unavailable.			■ Make sure your printer is on and the USB cable is
Unable to connect to printer.			securely connected (page 50).
Unable to connect to printer.			■ Make sure you changed your USB connection mode
			■ Make sure you changed your USB connection mode
			from computer to printer (page 51).

67			www.kodak.com/go/support

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Contents Kodak Oled Eastman Kodak Company Rochester, New York 4H5030enFront View To use the Quick Touch Borders, seeBack/Side View USB connector to computerVolume SpeakersTable of contents Page Page Setting up your frame Attaching the power cableTurning your frame on and off Slide on bottom border only Using your frame’s Quick Touch BordersDon’t hover, borders can be sensitive Tap below arrowsLanguage screen appears Setting your languageConnecting to your wireless network To use the Quick Touch Borders, seeConnecting to your wireless network-first time Networks are listed by % of signal strengthOn-screen keyboard Text boxConnecting to your wireless network later When your network is found and listed, return to on If your wireless network is not foundInstalling the software Windows OS only CD packaged with your frame Menu. See Network connection setup screen appearsVerifying computer/device connections Windows OS users Opening the Device Settings WebThen select Device Settings Kodak Easyshare Digital Display SoftwareOn the frame, tap Home → Settings → Network, then tap Select MAC OS usersYour frame’s Device Settings Web Web Media tabsClick Save Connecting to your Gallery accountGallery page appears Connecting to your Flickr account Connecting to your Framechannel account Click Add How to add a Flickr feedAdding Web feeds Site drop-down menu, keep Flickr as the default site Photo RSS/FLICKR Add/Edit page appearsHow to add a Framechannel feed Framechannel Add/Edit page appears Click in the Photo feed name box to edit the name How to add feeds from other sitesSite drop-down menu, select Other Click Save Creating shortcuts on your frame To delete a feed , click Previewing, editing, and deleting feedsTo preview a feed , click Appears. Click DeleteViewing locally on your frame Enjoying your pictures immediatelyConnecting a digital camera or other USB device Inserting a memory cardViewing the Home screen Home screen iconsTap Home, then Pictures and Videos USB drive-appears when you insert a USB flash driveViewing your pictures and videos All connected sources are displayedIcons, then tap Thumbnails Viewing thumbnailsThere are three ways to view your pictures as thumbnails Play slide showViewing a single picture There are two ways to start a slide show on your frame Saving your favorite slide show for easy accessPlaying a slide show Other slide show informationChanging Slide show options TapFor more Creating a multimedia slide showClick Help EditorCopying a multimedia slide show to your frame Arranging pictures to play by date or filename Date, oldest to newest Date, newest to oldest Tap SaveViewing in wireless mode What can I do in wireless mode?Viewing pictures from your computer Web sources Tap HomeWeb sources on the Home screen, including your shortcuts To see all pictures from the Gallery Viewing Web feeds on your frameViewing Kodak Gallery pictures Tap Home, then highlightTo see the shared pictures later Automatically receiving My Friends AlbumsTo see the shared pictures right away Kodak GalleryTurning off auto-receive and notification Onscreen keyboard appears Emailing pictures and videos from your frameAdding a new email address Enter the email addressSlide to highlight an email address. Tap Share Emailing your picturesTap Actions, then tap Share Other emailing informationCopying wirelessly to/from your computer Before you proceedInfo Pane Drop Zone Show Proceed with copyingFor more Here Viewer Here Drag Music My DevicesCopying pictures from Easyshare Software Kodak Easyshare SoftwareBrowse to the frame location to which you are copying Slide to highlight a source, then tap OK Playing musicTap Home, then Music Headphone jack is available on the side of the framePlaying a video Play, pause, and resume the video Rewind / fast forwardTap Print, then Yes to start printing all selected pictures Printing to a Pictbridge enabled PrinterPrinting pictures Manually changing USB connection mode Copying on your frame Highlight a picture to copyDeleting pictures Check mark appears on the selected picture Selecting multiple picturesSelect/Unselect all Select allTap Home, then Settings Changing frame settingsSettings menus Setting Options Upgrade firmwareSetting Options Viewing options Kodak Gallery Setting Options Clock and timerDevice configuration NetworkSetting automatic on/off Setting the clock and timerManually setting the clock Getting the time from the InternetUpgrading your firmware recommended Automatically upgrade firmware from the InternetImportant Do not turn off the frame during the upgrade Current time is displayed and the hour field is highlightedManually upgrade firmware Change the stand position Change the frame orientation settingChanging your frame orientation Maintaining your frame Learning more about your frameCan’t find my network computer. What should I do? Frequently asked questionsCan’t find my network. What should I do? Try one or more of the following Picture frame problemsYes, you can Work Music doesn’t play Make sure the volume is turned up seeOr USB device is TouchResetting the clock after losing power Picture frame/computer communicationsIncluding protected files Screen message Try one or more of the followingScreen message Try one or more of the following Support help, at Error duplicate filenameDirectory Power Digital frame specificationsKodak Oled Wireless Frame, model OL7620 Color display Wi-Fi wireless network compatibilityKodak Oled Wireless Frame, model OL7620 Other features Important safety instructions When displayed, the frame rests at a 68 90 degree angleLimited warranty Limited warranty coverageLimitations Your rights Kodak Oled Wireless Frame, model OL7620FCC compliance and advisory Outside the United States and CanadaFCC and Industry Canada Licensing Canadian DOC statementWaste Electrical and Electronic Equipment labeling FAQs Fast forward video ConnectingCopying pictures from, 46 installing Border, touchFrame, picture Set upFeeds. See rss feeds Communicating with computer, 66 frameLearn more PictBridge enabled printer, 50 picturesCleaning Quick touch borderSlide transitions, setting, 55, 56 software SettingSetup Volume controlWarranty, 73 Web content Setting up, 11 viewing Zoom picture