Frequently Asked Questions

20			F A Q ’ S

NOTE: FAQ’s are also available on-line at help.ceiva.com and are updated on a regular basis.

HOW DO I GET MY PHOTOS ONTO MY RECEIVER?

There are several ways to get your personal photos to display on your Receiver. First of all, you need digital pictures.You can use a scanner to scan in some of your old prints to preserve them or use pictures from your digital camera or camera phone. If you are using a traditional camera, most film developers now can supply you with a CD with your photos on it.

From there, either go to www.ceiva.com and log in to send your photos to your Receiver or you can use the CEIVA SenderTM and prepare your photos on your hard drive and then send to the CEIVA NetworkTM from there. Photos are also sent directly from your camera phone to your Receiver.

WHAT DO I NEED TO USE MY RECEIVER?

To use your Receiver, you will need a standard AC power outlet, and a working analog phone line. Make use of the provided dual jack splitter if necessary. Remember, a PicturePlanTM subscription to the CEIVA NetworkTM is necessary so that your personal Photo Receiver may receive photos.

WHO CAN SEND PHOTOS TO MY RECEIVER?

With the owner’s permission, anyone with Internet access can send pictures to a CEIVA Digital Photo ReceiverTM from anywhere in the world. Remember, anyone sending pictures must sign up for a FREE membership at CEIVATM.The member’s sign-in name is then put on the Buddy List of your CEIVA Receiver, allowing them to send you pictures.The free membership also allows members to store up to 200 pictures in on-line albums, customize pictures, add captions and messages.

HOW DO I CARE FOR MY RECEIVER?

Dust regularly with a clean, soft, dry cloth. Do not spray liquids directly onto your CEIVA Digital Photo ReceiverTM. Do not submerse the CEIVA Digital Photo ReceiverTM in water, or use your CEIVATM in any location where it may become wet.

A D V A N C E D F E A T U R E S			13

The Next button enables you to manually scroll through pictures in a forward direction. Press the Next button once to advance to the next photo. Continue to press the button until you reach the photo you are looking for. Pressing and holding the button down will resume the automatic slide show.

NOTE: Using the Previous and Next buttons will stop the slide show mode for a brief time.Your CEIVATM Receiver will automatically resume the slide show after 2 minutes.The amount of time your CEIVATM Receiver waits before resuming the slide show may be adjusted in the Receiver Settings area of the website.

PRINT

When you see a photo displayed on your CEIVATM Receiver that you would like to order a traditional print of, push the Print button. Simply follow the on-screen

questions to confirm your order.The next time your Receiver dials into the CEIVA NetworkTM, your order will be placed. If you change your mind, you may cancel your order by scrolling through your pictures until you locate the picture you ordered.

Push the Print button again and follow the on-screen instructions to cancel your order. Remember that once your Receiver dials into the CEIVA NetworkTM, your order will be processed. Please allow 5-7 days to receive your print in the mail. Please note that your Receiver must be “print enabled” at the CEIVATM website to be able to place print orders.

If you received your CEIVA Digital Photo ReceiverTM as a gift, the person who gave it to you may have already enabled the print function.

CEIVA PrintsTM are competitively priced. Check the website or call Customer Service.

LOCK

The Lock button assures that a favorite picture isn’t deleted from your Receiver when new pictures are added.To lock a picture, scroll to the picture you wish to lock, then press the Lock button.The Action Bar will be displayed at the top of your Receiver’s screen. Simply press the Yes button to Lock the desired

S H A R I N G M A D E E A S Y

F A Q ’ S