AOpen Technical Supporting Team

Dear Customer,

Thanks for choosing AOpen products. To provide the best and fastest service to our customer is our first priority. However, we receive numerous emails and phone-calls worldwide everyday, it is very hard for us to serve everyone on time. We recommend you follow the procedures below and seek help before contact us. With your help, we can then continue to provide the best quality service to more customers.

Thanks very much for your understanding!

Online Manual: Please check the manual carefully and make sure the jumper s ettings and installation procedure are correct.

http://www.aopen.com.tw/tech/download/manual/default.htm

Test Report: We recommend to choose board/card/device from the

2 compatibility test reports for assembling your PC. http://www.aopen.com.tw/tech/report/default.htm

3	FAQ: The latest FAQ (Frequently Asked Questions) may contain a
	solution to your problem.

Pacific Rim

AOpen Inc.

Tel: 886-2-2696-1333

Fax: 886-2-8691-2233

China
傦傦	( )

Tel: 49-2102-157700

Fax: 49-2102-157799

Europe

AOpen Computer b.v. Tel: 31-73-645-9516 Fax: 31-73-645-9604

Germany

AOpen Computer GmbH.

Tel: 49-2102-157700

Fax: 49-2102-157799

http://www.aopen.com.tw/tech/faq/default.htm

4		Download Software: Check out this table to get the latest updated
		BIOS/utility and drivers.
		http://www.aopen.com.tw/tech/download/default.htm

News Group: Your problem probably had been answered by our support

5 engineer or professional users on the news group. http://www.aopen.com.tw/tech/newsgrp/default.htm

America

AOpen America Inc.

Tel: 1-510-498-8928

Fax: 1-408-922-2935, 1-408-432-0496

Web Site: www.aopen.com

E-mail:Send us email by going through the contact form below.

Englishhttp://www.aopen.com.tw/tech/contact/techusa.htm

Japanesehttp://aojp.aopen.com.tw/tech/contact/techjp.htm

Chinesehttp://w3.aopen.com.tw/tech/contact/techtw.htm

Germanhttp://www.aopencom.de/tech/contact/techde.htm

Frenchhttp://aofr.aopen.com.tw/tech/contact/techfr.htm Simplified Chinese http://www.aopen.com.cn/tech/contact/techcn.htm

	6
			Contact Distributors/Resellers: We sell our products through resellers
			and integrators. They should know your system configuration very well and
			should be able to solve your problem more efficien n important reference for
			you if next time you want to buy something else from them.


7		Contact Us: Please prepare detail system configuration and error symptom
7		before contacting us. The part number, serial number and BIOS version
		are also very helpful.

AOpen Technical Supporting Team

BIOS/utility and drivers.