Philips 42PFL3606H, 40PFL5606H, 32PFL3506H Troubleshooting, General TV issues, TV channel issues

9 Troubleshooting

This section describes commonly encountered issues and accompanying solutions.

General TV issues

The TV does not switch on:

Disconnect the power cable from the power outlet. Wait for one minute then reconnect it.

Check that the power cable is securely connected.

The remote control is not working properly: Check that the remote control batteries are correctly inserted according to the +/- orientation.

Replace the remote control batteries if

Clean the remote control and TV sensor lens.

The standby light on the TV blinks red: Disconnect the power cable from the power outlet. Wait until the TV cools down before reconnecting the power cable. If the blinking reoccurs, contact Philips Consumer Care.

You forgot the code to unlock the TV lock feature

Enter ‘8888’.

The TV menu is in the wrong language. Change the TV menu to your preferred language.

When turning the TV on/off/to standby, you hear a creaking sound from the TV chassis:

No action is required. The creaking sound is normal expansion and contraction of the TV as it cools down and warms up. This does not impact performance.

Cannot remove ‘e-sticker’ banner displayed on the TV.

To remove the logos and images, set the location of your TV to home.

1.Press .

2.Select [Setup] > [TV settings] > [Preferences] > [Location].

3.Select [Home] and press OK.

TV channel issues

Previously installed channels do not appear in the channel list:

Check that the correct channel list is selected.

No digital channels were found during the installation:

Check that the TV supports DVB-T, DVB- T Lite or DVB-C in your country.

Some channels are not automatically installed on my TV:

During installation, make sure that you select the country where you are installing the TV.