13 Troubleshooting
Warning
•• Never remove the casing of this product.
To keep the warranty valid, never try to repair the product yourself.
If you encounter problems when using this product, check the following points before requesting service. If the problem remains unsolved, go to the Philips Web page (www. philips.com/support). When you contact Philips, make sure that the product is nearby and the model number and serial number are available.
General
No power or no sound
•• The power supply from car battery is cut off, or the car battery runs out of energy. Power the system with car battery.
•• Car engine is not on.Turn the car engine on.
•• Cable is not correctly connected. Check connections.
•• The fuse is burnt. Replace the fuse.
•• Volume is too low. Adjust volume.
•• If the above solutions do not work, press the RESET button.
•• Make sure that the current track is in a compatible format.
Noise in broadcasts
•• Signals are too weak. Select other stations with stronger signals.
•• Check the connection of the car antenna.
Preset stations are erased.
•• Battery cable is not correctly connected. Connect the battery cable to the terminal that is always live.
Cannot switch the source to iPod/iPhone
•Check whether the iPod/iPhone is securely connected.
•Check whether the iPod/iPhone is compatible with this system.
•Check whether the iPod/iPhone battery is nearly empty. Connect it to this system for charging first.
Display shows
•• Data error. Check the USB storage device or SD/SDHC card.
About the Bluetooth device
Music playback is unavailable on the system even after successful Bluetooth connection.
•• The device cannot be used with the system to play music.
The audio quality is poor after connection with a
•• The Bluetooth reception is poor. Move the device closer to the system or remove any obstacle between the device and the system.
Cannot connect with the system.
•• The device does not support the profiles required for the system.
•• The Bluetooth function of the device is not enabled. Refer to the user manual of the device to find out how to enable the function.
•• The system is not in the pairing mode.
•• The system is already connected with another
The paired mobile phone connects and disconnects constantly.
•• The Bluetooth reception is poor. Move the mobile phone closer to the system or remove any obstacle between the mobile phone and the system.
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