11 Troubleshooting
Warning
•• Never remove the casing of this product.
To keep the warranty valid, never try to repair the product yourself.
If you encounter problems when using this product, check the following points before requesting service. If the problem remains unsolved, go to the Philips Web page (www. philips.com/support). When you contact Philips, make sure that the product is nearby and the model number and serial number are available.
No power or no sound
•• The power supply from car battery is cut off, or the car battery runs out of energy. Power the system with car battery.
•• Car engine is not on.Turn the car engine on.
•• Cable is not correctly connected. Check connections.
•• The fuse is burnt. Replace the fuse.
•• Volume is too low. Adjust volume.
•• If the above solutions cannot help, press the RESET button.
•• Make sure that the current track is in a compatible format.
Noise during broadcast
•• Signals are too weak. Select other stations with stronger signals.
•• Check the connection of the car antenna.
•• Change the broadcast setting from stereo to mono.
Preset stations are erased.
•• Battery cable is not correctly connected. Connect the battery cable to the terminal that is always live.
Display shows
•• Data error. Check the USB storage device or SD/SDHC card.
EN 21