Dual XDMA550BT owner manual Troubleshooting, Problem Cause Action

Problem

Cause

Action

Yellow wire not connected or incorrect

Check connections for proper

Unit will not turn on 

voltage Red wire not connected or

voltage (11~16VDC)

incorrect voltage

(no power)

Black wire not connected

Check connection to ground

Fuse blown

Replace fuse

Speaker wires not connected

Check connections at speakers

Unit has power 

One or more speaker wires touching

Insulate all bare speaker wires

(but no sound)

from each other and chassis

each other or touching chassis ground

ground

Yellow or red wire touching chassis

Check for pinched wire

ground

Unit blows fuses

Speaker wires touching chassis ground

Check for pinched wire

Incorrect fuse rating

Use fuse with correct rating

Unit is not mounted correctly or

Check mounting sleeve and

Excessive skipping

backstrap is not secure

backstrap support

Physical defect in media (CD, CD-R or

Check media for scratches

CD-RW)

ERROR 2 appears 

Disc read error or disc is in upside

Press eject or RESET

on display

down

PROTECT appears 

The WMA file is copy-protected by DRM

Write disc using WMA files that

on display

(Digital Rights Management)

are not copy-protected

NO FILE appears 

Selected file is not available in direct or

Repeat search using valid

on display

alphanumeric search modes

parameters

CD mechanism position out of

Press and hold EJECT

for 3 seconds to reset CD

Unit will not accept 

alignment

mechanism position

a disc

CD transit screws still in place

Remove 2 transit screws

located on top of the unit

An invalid ID3 tag version is present

Version 1.0 to 2.4 ID3 tags are

NO SUPPORT appears

supported.

on display

An ID3 tag character is not supported

Only ASCII characters are

supported.