Dual XDM6350 owner manual Troubleshooting General, Problem Cause Action

Problem

Cause

Action

Unit will not turn on

Yellow wire not connected or incorrect voltage

Check connections for proper

Red wire not connected or incorrect voltage

voltage (11~16VDC)

(no power)

Black wire not connected

Check connection to ground

Fuse blown

Replace fuse

Unit has power

Speaker wires not connected

Check connections at speakers

One or more speaker wires touching each

Insulate all bare speaker wires from

(but no sound)

other or touching chassis ground

each other and chassis ground

Yellow or red wire touching chassis ground

Check for pinched wire

Unit blows fuses

Speaker wires touching chassis ground

Check for pinched wire

Incorrect fuse rating

Use fuse with correct rating

Unit is not mounted correctly or backstrap is

Check mounting sleeve and

Excessive skipping

not secure

backstrap support

Physical defect in media (CD, CD-R or CD-RW)

Check media for scratches

ERROR-01 appears

Disc read error

Press EJECT or RESET

on display

ERROR-02 appears

Focus error or disc is in upside down

Press EJECT or RESET

on display

PROTECT appears

The WMA file is copy-protected by DRM

Write disc using WMA files that are

on display

(Digital Rights Management)

not copy-protected

NO FILE appears

Selected file is not available in direct or

Repeat search using valid

on display

alphanumeric search modes

parameters

INVALID appears

The file format is incompatible

Write disc using valid audio files

on display

with .mp3 or .wma file extensions

CD mechanism position out of alignment

Press and hold EJECT for 3 seconds

Unit will not accept

to reset CD mechanism position

a disc

CD transit screws still in place

Remove 2 transit screws located on

top of the unit

NO SUPPORT appears on

An invalid ID3 tag version is present

Version 1.0 to 2.0 ID3 tags are

supported.

display