Dual XD1215 owner manual Troubleshooting, Problem Cause Action, Error Code Cause Action

XD1215 OPERATION

Troubleshooting

Problem

Cause

Action

Unit will not turn on

(no power)

Unit has power (but no sound)

Unit blows fuses

Excessive skipping

Unit will not accept

a disc

Yellow wire not connected or incorrect voltage	Check connections for proper voltage
Red wire not connected or incorrect voltage	(11~16VDC)
Black wire not connected	Check connection to ground
Fuse blown	Replace fuse
Speaker wires not connected	Check connections at speakers
One or more speaker wires touching each	Insulate all bare speaker wires from
other or touching chassis ground	each other and chassis ground
Yellow or red wire touching chassis ground	Check for pinched wire
Speaker wires touching chassis ground	Check for pinched wire
Incorrect fuse rating	Use fuse with correct rating
Unit is not mounted correctly or backstrap is	Check mounting sleeve and backstrap
not secure	support
Physical defect in media (CD, CD-R or CD-RW)	Check media for scratches
CD mechanism position out of alignment	Press EJECT for 3 seconds to reset
	CD mechanism position
CD transit screws still in place	Remove 2 transit screws located on top
	of the unit.

		Error Codes
Error Code	Cause	Action
ER-1 appears on display	Disc error	Press eject or RESET
ER-2 appears on display	Mechanism error	Press eject or RESET
ER-3 appears on display	Servo error or disc is in upside down	Press eject or RESET

NOTE:

If you should require additional information or have any performance related questions, please visit our website at www.dualav.com or contact us by one of the following methods:

Call us toll-free at 1-866-382-5476

E-mail us at cs@dualav.com

Do not return the unit to the retailer.

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