Samsung 152MP, 172MP manual Symptoms and Recommended Actions

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User's Guide T 44

Troubleshooting - Check before Calling for Service

5. Symptoms and Recommended Actions

A monitor recreates visual signals received from the computer. Therefore, if there is trouble with the computer or the video card, this can cause the monitor to become blank, have poor coloring, noise, Video mode not supported, etc. In this case, first check the source of the problem, and then contact a service center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an after-service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if you installed the adapter (video) driver and the monitor driver.

4.Check if the scanning ratio of the video screen is set at 75Hz or 85Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

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Contents SyncMaster 172MP/152MP Index Safety Instructions Notational Use only a properly grounded plug and receptacle Safety Instructions PowerDo not use a damaged or loose plug Safety Instructions Installation Safety Instructions Cleaning Safety Instructions Other Do not place any heavy objects on the monitorDo not use or store inflammable substances near the monitor Never insert anything metallic into the monitor openingsKeep all power adaptors apart Keep power adaptor away from any other heat sourceRemove and discard vinyl bag from power adaptor before use Always keep power adaptor in well-ventilated areaIntroduction Unpacking Introduction Front Headphone connection terminal Introduction RearDVD/DTV Connection Terminal Replacing Batteries Introduction Remote ControlButton Names Setup Connecting Your Monitor Connecting to a ComputerSetup Connecting to other devices Connecting AV DevicesConnecting TV Connect a TV tuner box option Connecting DVD / DTV Set Top Box Connecting to a MacintoshConnecting Headphone Setup Installing the Monitor Driver Click Windows ME DriverWindows XP/2000 Click Windows XP/2000 DriverMicrosoft Windows XP Operating System Setup Installing the Monitor Driver How to install Click Start , Setting , Control Panel Microsoft Windows 2000 Operating SystemLinux Operating System Microsoft Windows Millennium Operating SystemMicrosoft Windows NT 4.0 Operating System Setup Installing a Vesa base Folding the baseSetup Installing a Vesa base Adjusting Your LCD Monitor User Controls PIP mode buttonPIP mode, Comp is not supported Video mode button Source ButtonsRemote Control Buttons Control ButtonsChannel button Source ButtonControl Buttons Caption button Volume PC Screen Brightness, Contrast TV Screen Channel, VolumeAutomatic Save OSD Lock/UnlockChannel Adjusting Your LCD Monitor On-Screen Display PC ScreenColor tone Normal Warm Cool Sound TV ScreenPicture Sleep Timer ChannelAuto program Fine TuneVideo Screen DTV / DVDComponent Control OSD ControlSyncMaster 172MP Mode Normal Warm Cool Sound Zoom Video Screen DTV / DVDComponent Control Video mode not supported Troubleshooting Check before Calling for ServiceSelf-Test Feature Check Maintenance and Cleaning Display Adapter DriverSymptoms and Recommended Actions Troubleshooting Problems and Solutions Problems related to InstallationProblems related to Screen Monitor front control buttons do not respondRemote control buttons do not respond Problems related to AudioProblems related to Remote Control Troubleshooting Q & a QuestionSpecifications General Specifications LCD PanelVesa Mounting Interface Specifications PowerSaver EPA/ENERGYSpecifications Preset Timing Modes CountriesModel Name SyncMaster 172MP Vesa Mounting Interface Specifications PowerSaver Users Guide Information Service Center Australia BrazilThailand United KingdomInformation Terms Information Regulatory FCC Information User InstructionsUser Information IC Compliance NoticePCT Notice Why do we have environmentally-labelled monitors?European Notice Europe only What does labelling involve? Environmental RequirementsLead CadmiumEnvironmental requirements Flame retardants Why do we have environmentally labelled computers?TCO Development Information Regulatory Ergonomics EnergyEmissions EcologyHow to install the Natural Color software How to delete the Natural Color software programInformation Natural Color Natural Color Software ProgramInformation For Better Display For Better DisplayInformation For Better Display Information Authority
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