Samsung 2063UW, 963UW user manual Cannot see the On Screen Display

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Troubleshooting

A:The monitor is in PowerSaver mode.

A:Press a key on the keyboard to activate the monitor and restore the image on the screen.

A:If there is still no image, press the 'SOURCE/' button. Then press any key on the keyboard again to activate the monitor and restore the image on the screen.

Q:Connected using the DVI cable?

A:You may get a blank screen if you boot the system before you connect the DVI cable, or dis- connect and then reconnect the DVI cable while the system is running as certain types of graphic cards do not send out video signals. Connect the DVI cable and then reboot the system.

I cannot see the On Screen Display.

Q:Have you locked the On Screen Display (OSD) Menu to prevent changes?

A:Unlock the OSD by pressing the [MENU/ ] button for at least 5 seconds.

The screen shows strange colors or just black and white.

Q:Is the screen displaying only one color as if looking at the screen through a cellophane paper?

A:Check the signal cable connection.

A:Make sure the video card is fully inserted in its slot.

Q:Have the screen colors become strange after running a program or due to a crash between ap- plications?

A:Reboot the computer.

Q:Has the video card been set properly?

A:Set the video card by referring to the video card manual.

The screen suddenly has become unbalanced.

Q:Have you changed the video card or the driver?

A:Adjust screen image position and size using the OSD.

Q:Have you adjusted the resolution or frequency to the monitor?

A:Adjust the resolution and frequency at the video card. (Refer to the Preset Timing Modes).

Q:The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD.

The screen is out of focus or OSD cannot be adjusted.

Q:Have you adjusted the resolution or frequency on the monitor?

A:Adjust the resolution and frequency of the video card. (Refer to the Preset Timing Modes).

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Contents LCD Monitor SyncMaster 963UW / 2063UWPackage Contents UnpackingYour Monitor Initial Settings OthersFront Menu button MenuPower button / Power indicator RearDVI in / RGB Using the Anti-Theft Kensington Lock Page 963UW Connecting Cables Connections963UW Connecting USB 963UW Connecting Headphone 963UW Connecting MIC963UW Using the Stand Monitor Assembly Tilt angle Attaching a Base2063UW Connecting Cables 2063UW Connecting USB 2063UW Connecting Headphone 2063UW Connecting MIC 2063UW Using the Stand Monitor Assembly Page 963UW Self-Test Feature Check Environment963UW Check List Useful TipsNo images on the screen. I cannot turn on the monitor Screen shows strange colors or just black and white Cannot see the On Screen DisplayScreen suddenly has become unbalanced Check when MagicTune does not function properly Screen is out of focus or OSD cannot be adjustedLED is blinking but no images on the screen MagicTune doesnt work properly 963UW2063UW Self-Test Feature Check Environment 2063UW Check List Cannot see the On Screen Display Have you changed your PC or video graphic card? 2063UW
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