Samsung 963UW, 2063UW user manual Have you changed your PC or video graphic card?

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Troubleshooting

LED is blinking but no images on the screen.

Q:Is the frequency properly adjusted when checking the Display Timing on the menu?

A:Adjust the frequency properly by referring to the video card manual and the Preset Timing Modes.

(The maximum frequency per resolution may differ from product to product.)

There are only 16 colors shown on the screen. The screen colors have changed after changing the video card.

Q:Have the Windows colors been set properly?

A:Windows XP :

Set the resolution at the Control Panel → Appearance and Themes → Display → Settings.

A:Windows ME/2000 :

Set the resolution at the Control Panel → Display → Settings.

Q:Has the video card been set properly?

A:Set the video card by referring to the video card manual.

There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".

Q:Have you installed the monitor driver?

A:Install the monitor driver according to the Driver Installation Instructions.

Q:See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.

A:Install the monitor driver according to the Driver Installation Instructions.

Check when MagicTune™ does not function properly.

Q:MagicTune™ feature is found only on PC (VGA) with Window OS that supports Plug and Play.

A:To check whether your PC is available for MagicTune™ feature, follow the steps below (When Windows is XP);

Control Panel → Performance and Maintenance → System → Hardware → Device Manager → Monitors → After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching new Hardware.

A:MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided.

http://www.samsung.com/monitor/magictune

MagicTune™ doesn't work properly.

Q:Have you changed your PC or video graphic card?

A:Download the latest program. The program can be downloaded http://www.samsung.com/mon- itor/magictune

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Contents SyncMaster 963UW / 2063UW LCD MonitorUnpacking Package ContentsOthers Your Monitor Initial SettingsMenu button Menu FrontRear Power button / Power indicatorDVI in / RGB Using the Anti-Theft Kensington Lock Page Connections 963UW Connecting Cables963UW Connecting USB 963UW Connecting MIC 963UW Connecting Headphone963UW Using the Stand Monitor Assembly Attaching a Base Tilt angle2063UW Connecting Cables 2063UW Connecting USB 2063UW Connecting Headphone 2063UW Connecting MIC 2063UW Using the Stand Monitor Assembly Page Environment 963UW Self-Test Feature CheckNo images on the screen. I cannot turn on the monitor Useful Tips963UW Check List Screen suddenly has become unbalanced Cannot see the On Screen DisplayScreen shows strange colors or just black and white LED is blinking but no images on the screen Screen is out of focus or OSD cannot be adjustedCheck when MagicTune does not function properly 963UW MagicTune doesnt work properly2063UW Self-Test Feature Check Environment 2063UW Check List Cannot see the On Screen Display Have you changed your PC or video graphic card? 2063UW
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