Samsung BN68-01517A-00 user manual Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

No sound or picture.	 Check that the mains lead has been connected to a wall socket.
	 Check that you have pressed the	button on your set.
	 Check the picture contrast and brightness settings.
	 Check the volume.
Normal picture but no	 Check the volume.
sound.	 Check whether the MUTE button has been pressed on the remote control.
	 Check if "TV Speaker" is on.
Screen is black and power	 On your computer check; Power, Signal Cable.
indicator light blinks steadily.	 The TV is using its power management system.
	 Move the computer’s mouse or press any key on the keyboard.
No picture or black and	 Adjust the colour settings.
white picture.	 Check that the broadcast system selected is correct.
Sound and picture	 Try to identify the electrical appliance that is affecting the set and move it
interference.	further away.
	 Plug your set into a different mains socket.
Blurred or snowy picture,	 Check the direction, location and connections of your aerial.
distorted sound.	This interference is often due to the use of an indoor aerial.
Remote control malfunctions.	 Replace the remote control batteries.
	 Clean the upper edge of the remote control (transmission window).
	 Check the battery terminals.
'Check signal cable.'	 Check that the signal cable is firmly connected to the PC or video sources.
message is displayed.	 Check that the PC or video sources are turned on.
On PC mode, 'Mode Not	 Check the maximum resolution and the frequency of the video adaptor.
Supported' message is	 Compare these values with the data in the Display Modes.
displayed.
The damaged picture appears	If "Just Scan" is selected in some external devices, the damaged picture
in the corner of the screen.	may appear in the corner of the screen. This symptom is caused by external
	devices, not TV.
The 'Resets all settings to	This appears when you press and hold the EXIT button for a while.
the default values' message	The product settings are reset to the factory defaults.
appears.

The TFT LCD panel uses a panel consisting of sub pixels (3 133 440) which require sophisticated technology to produce. However, there may be few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

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Contents LCD TV Contact Samsung Worldwide Precautions When Displaying a Still ImageContents Installing the Wall Mount Kit Installing the Stand Owner’s Instructions  Warranty card List of PartsRemote Control Sensor Speakers PowerPower Indicator Viewing the Control PanelViewing the Connection Panel Connect to the video and audio output jack on your PC Connector for Service onlyMulti channel digital audio EXT Connect to a Digital Audio ComponentTeletext Functions Viewing the Remote ControlSwitching On and Off Installing Batteries in the Remote ControlPlacing Your Television in Standby Mode Mains lead is attached to the rear of your setWith the power on, press the Menu button Using the Tools ButtonViewing the Menus Signals are broadcasted. Please confirm with your local Settings are availablePlug & Play Storing Channels Automatically If you want to reset this featurePress the Enter button to select Country Storing Channels Manually Channel modeColour System Auto/PAL/SECAM/NTSC4.43 Sound System BG/DK/I/LAdding / Locking Channels Not available in DTV or external input modeAdding channels Locking channelsAssigning Channels Names Sorting the Stored ChannelsThen Move on the next letter Press the buttonLNA Low Noise Amplifier Fine Tuning Channel ReceptionChanging the Picture Standard Easy SettingResetting the Picture Settings to the Factory Defaults Adjusting the Custom PictureColour Tone Cool2/Cool1/Normal/Warm1/Warm2 Changing the Picture OptionsSize Auto Wide/169/Wide Zoom/Zoom/43/Just Scan Digital NR Off/Low/Medium/High/Auto Screen Mode 169/ Wide Zoom/Zoom/43Hdmi Black Level Normal/Low Mode Standard/Music/Movie/Speech/Custom Sound FeaturesEqualizer Balance/100Hz/300Hz/1kHz/3kHz/10kHz SRS TS XT Off/OnAuto Volume Off/On Selecting the Sound ModeTV Speaker Off/On Setting the Sleep Timer Setting and Displaying the Current TimePress Auto Power Off Switching the Television On and Off AutomaticallyChoosing Your Language Press the Menu button to display the on-screen menuMelody / Energy Saving TV power on/off melody sound can be adjustedMelody Off/Low/Medium/High Melody does not playSelecting the Source Editing the Input Source Names Previewing the DTV Menu System Updating the Channel List Manually Services or if you move the TV to a new locationEnter You can specify the channel for a fast channel searchDescription Editing Your Favourite ChannelsPreview Renumber depending on the countryDelete Displaying Programme Information Selecting Channel ListThen Viewing the EPG Electronic Programme Guide InformationSetting the Default Guide Using the Scheduled ListYou can preset the default guide style Viewing All Channels and Favourite Channels Adjusting the Menu TransparencyEnter your current 4-digit PIN code by using the numeric Setting up the Parental LockYou can change it later, if necessary Change PINSetting the Subtitle Mode Setting the SubtitleSelecting the Audio Format You can activate and deactivate the subtitlesSelecting the Digital Text UK only Selecting the Audio DescriptionPress the Enter button Press the Exit button to exit Viewing Product Information Selecting the Time Zone Spain onlySelect the local time zone Upgrading the Software Checking the Signal InformationSelecting the CI Common Interface Menu Viewing Common InterfaceSelecting the Preferred Language Subtitle, Audio or Teletext ResettingThis menu consists of 6 sub-menus PreferenceDisplay Modes Setting up Your PC Software Based on Windows XPSub Input HDMI/DVI InputPreset Press the Source button to select PC mode Setting up the TV with your PCAuto Adjustment Image ResetTeletext Feature Locking direction Figure Using the Anti-Theft Kensington Lock depending on the modelTroubleshooting Before Contacting Service Personnel Technical and Environmental Specifications Korrekte Entsorgung dieses Produkts Elektromüll