Troubleshooting
Symptom | Solution |
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|
Radio does not power | Blown fuse, or the power cable is not properly connected. |
ON | Check for a bad fuse and check power cable connection |
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|
Radio displays: | The satellite antenna is not connected to the vehicle dock. |
ANTENNA NOT DETECTED | Check the satellite antenna connection to the vehicle dock. |
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|
Radio displays: | No satellite signal is being received. |
ACQUIRING SIGNAL | Check for obstacles over or around the satellite antenna. |
| Change the vehicle location to eliminate nearby obstacles |
| (bridges, overpasses, tress, buildings, etc.). |
|
|
Audio static or loss of | The vehicle radio’s FM frequency contains static. |
clarity | Locate a quiet FM frequency on your vehicle radio and set |
| the Starmate ST5’s FM transmitter frequency to match. |
| If using your vehicle’s AUX audio connector, check the |
| cable connections. |
|
|
No sound | The audio cables are not connected, or the FM radio is set to |
| the wrong frequency. Check the audio cables at the SIRIUS |
| Vehicle Dock and the radio. Tune the FM radio to the same |
| FM frequency the Starmate ST5’s FM Transmitter is tuned. |
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Troubleshooting 115