Sirius Satellite Radio SL2 Troubleshooting General, Troubleshooting Internet Radio, What to do…

Troubleshooting: General

If	Then
Stiletto 2 does not power on	• Check that battery is installed correctly
	• Check that battery is charged
	• Stiletto 2 is searching for a satellite signal
Displays: “Acquiring Signal”	• Check for obstacles above / around satellite
	antenna
	• Change location / avoid obstacles to signal
	• Satellite signal is weak
Audio starts and stops	• Check for obstacles to satellite antenna
	(see above)
There is no sound	• Check that ear buds / antenna headphones are
	plugged in correctly
	• Software is damaged
Stiletto 2 will not start up (or)	• Connect Stiletto 2 to your PC using USB cable
	• Using My SIRIUS Studio, download new software
Displays: “ERROR”
	onto device

•Follow instructions included on CD-ROM

•Stiletto is locked. Unlock using Power/Lock switch (or)

•Slide and hold Power/Lock switch down for

Stiletto 2 isn’t responding to	5 seconds to turn it off (and)
Media Dial / other buttons	• Slide Power/Lock switch down and release
	Remove battery. Wait 10 seconds.

•Replace battery. (and) Slide Power/Lock switch down and release.

79Operation

SIRIUS9471 SL2 Manual_091207.ind79-80 79-80

Troubleshooting: Internet Radio

Observed Issue	• What to do…
	• The wireless network’s name (SSID) may be hidden.
A Wi-Fi network does not	Try selecting <HIDDEN NETWORK> and entering the
	network name.
appear in the scan list
	• You may be out of range of the wireless network.
	Try moving closer to the router and connecting again.
	• You may have entered an incorrect password. Try
	entering it again. If the access point is configured for
	WEP, we recommend entering your password using
	the hex keyboard (available by pressing the Options
Connection screen shows:	button when prompted for a password.)
Unable to Connect	• Only WEP and WPA-PSK are currently supported.
	• The router may require the entry of the MAC address
	of your Stiletto before it will allow you to connect. For
	details, please see the Internet Radio section in the
	Stiletto 2 User Guide.
Now Playing screen	• You may have connected to an open wireless network
	that requires additional authentication that is not
shows:
	currently supported.
Channel Unavailable
	• An unknown connection problem may have occurred.
Connection Error
	Try connecting again.
Now Playing screen	• You may have moved out of range of the wireless
	network. Try moving closer to the router, and then
shows:
	connect again.
Channel Unavailable
	• The router may have been turned off or restarted.
Signal Lost
	Verify that the router is on and connect again.
	Operation	80
	9/12/07	4:30:10 PM