Product Warranty and Return Information

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on fiber optic products and TW3000 Series unshielded twisted pair (UTP) transmission products.

•Three years on Spectra® IV products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on DX Series digital video recorders, DVR5100 Series digital video recorders, DigitalSENTRY® Series hardware products, DVX Series digital video recorders, NVR300 Series network video recorders, and Endura® Series distributed network-based video products.

•Three years on Camclosure® and Pelco-branded fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra III™, Spectra Mini, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Two years on Intelli-M®eIDC controllers.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental, or consequential damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, sales order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair) and designated return location.

All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid.

1-8-08

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #	Date	Comments
C2937M	1/07	Original version.
C2937M-A	5/07	Added PMCL-V100 per ECO 07-17659.
C2937M-B	12/07	Revised the document due to change of manufacturer. All models are new.
C2937M-C	4/08	Included 1360 x 768 resolution in the Auto Position description and the Supported Input Modes chart. Added Optimum Resolution to the specifications. Added a
		Mounting Hole Patterns table. Updated the warranty.

Pelco, the Pelco logo, Camclosure, Digital Sentry, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc. Spectra III is a trademark of Pelco, Inc.

DLP is a registered trademark of Texas Instruments Incorporated.

C2937M-C specifications

The Pelco C2937M-C is a cutting-edge surveillance camera designed to meet the growing demands of modern security systems. This camera embodies a combination of advanced technologies and user-friendly features tailored to ensure comprehensive monitoring in various environments.

One of the standout features of the C2937M-C is its high-resolution imaging capability. With a 2 MP sensor, this camera delivers crystal-clear footage, capturing intricate details that are crucial for identification and evidence purposes. The resolution ensures that operators can make out faces, license plates, and other important visual information even from a distance.

The C2937M-C is equipped with advanced low-light performance technology, making it especially useful for night-time surveillance. The infrared (IR) illumination allows the camera to operate effectively in complete darkness. This capability is essential for maintaining security during off-peak hours when visibility may be low.

Another significant characteristic of the Pelco C2937M-C is its motorized varifocal lens, which ranges from 2.8 mm to 12 mm. This feature enables users to adjust the field of view easily, providing flexibility to focus on specific areas or objects of interest. Whether monitoring a wide area or zooming in on a particular point, the motorized lens ensures that users can optimize their monitoring preferences.

The camera also supports multiple streaming formats, including H.265, H.264, and MJPEG. This versatility means that users can select the most suitable compression method for their bandwidth and storage capabilities, while still ensuring high-quality video output.

For durability, the C2937M-C is built with a robust housing rated IP66, offering protection against dust and harsh weather conditions. This makes it an ideal choice for both indoor and outdoor installations, providing consistent performance regardless of environmental factors.

The integration of analytics features further enhances the C2937M-C's appeal. With capabilities like motion detection and line crossing detection, the camera can actively alert users to potential security breaches, reducing the risk of manual monitoring fatigue.

In conclusion, the Pelco C2937M-C surveillance camera combines high-resolution imaging, exceptional low-light performance, a versatile motorized lens, and robust construction. Its array of advanced features positions it as a reliable solution for a wide range of security needs, ensuring peace of mind for users and effective monitoring of premises.