Troubleshooting
If you suspect something is wrong, immediately switch power off. Immediately stop using it and call the store where you purchased it. Never try to repair the unit yourself because it is dangerous to do so.
Problem | Possible cause | Solution | |
General |
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| Car ignition is not on. | Turn your car key in the ignition. | |
The unit will not switch | Cable is not properly | Check cable connection. | |
on. | connected. | Replace fuse with a new fuse of the | |
| Fuse is burnt. | same capacity. | |
No sound | Volume is set at minimum or | Check the volume or switch the mute | |
the mute function is on. | function off. | ||
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The unit or screen does | The unit system is unstable. | Press the RESET button. | |
not function normally. |
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DVD mode |
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The appliance will not | T h e d i s c i s i n s e r t e d | Disc must be inserted with the label | |
incorrectly. | side facing up. Clean the disc and | ||
play discs. | The disc is dirty or damaged. | check for damage. Try another disc. | |
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S o u n d s k i p s d u e t o | Mounting angle is over 30˚. | Adjust mounting angle to less than 30˚. | |
Mount the unit securely with the | |||
vibration. | Mounting is unstable. | ||
supplied parts. | |||
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TUNER mode |
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U n a b l e t o r e c e i v e | The antenna is not connected | Connect the antenna properly. | |
stations. | properly. |
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Poor quality reception of | The antenna is not fully | Fully extend the antenna and if | |
radio station. | extended or it is broken. | broken, replace it with a new one. | |
| The battery cable is not | Connect the permanent live on the | |
Preset stations are lost. | unit to the permanent live on the | ||
| properly connected. | vehicle. | |
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USB/SD/MMC mode |
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Unable to insert USB | The memory card or USB |
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device has been inserted the | Insert it the other way around. | ||
device or SD/MMC card. | wrong way round. |
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| Check that the USB/SD/MMC file | |
The USB device or SD/ |
| system is in FAT or FAT32 format. | |
MMC card cannot be | NTFS format is not supported. | Due to different formats, some models | |
read. |
| of USB storage devices or MP3 | |
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| players may not be read. | |
Remote control |
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The remote control is | The batteries are low or |
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not working or does not | empty. | Change the batteries. | |
work properly |
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