ViewEra V191 BN Series user manual Dead Pixel Policy, Warranty & Customer Service, Registration

4. Dead Pixel Policy

Dead pixels on the TFT LCD panel are sometimes inevitable. ViewEra guarantees that the monitor will be replaced if the number of dead pixels exceeds 8 pixels within the first year of purchase.

5. Warranty & Customer Service

Warranty

ViewEra warrants the V151, V172, and V191 BN series TFT-LCD monitors for 1 year on LCD panel, 2 years on parts and labor. For detail information, please refer to our website.

(http:// www.viewera.com/warranty.htm)

Customer Service

Contact your ViewEra retailer or ViewEra for customer services.

You may contact ViewEra Customer Service:

1.By Mail: 20526 Carrey Road, Walnut, CA 91789

2.By Telephone: (800)900-6098

3.By Fax: (909)595-3708

4.By E-mail: support@viewera.com

The business hours are 9:00 am –6:00 pm PST, Mon –Fri.

6. Registration

Warranty starts from the date you purchase the product if you can provide the proof of purchase, like invoice. To receive the full warranty applicable to your purchase, you need to get on our website to fill out the online registration form under Support. (quick link - http://www.viewera.com/registration.htm ).

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