APPENDIX B: Troubleshooting
If you have a problem setting up or using your LCD monitor, you may be able to solve it yourself. Before contacting customer service, try the suggested actions that are appropriate to your problem.
What you see... |
| Suggested Actions | Reference | |
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Screen is blank and | . | Ensure that the power cord is firmly | Connecting a PC, | |
power indicator is off |
| connected and the LCD monitor is on. | page 13. | |
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| . Ensure that the signal cable is firmly |
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"CHECK CABLE OR | . | connected to the PC or video sources. | Connecting a PC, TV or VCR, | |
SIGNAL" message | Ensure that the PC or video sources | Page 12, 18. | ||
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| are turned on. |
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| . Check the maximum resolution and the | PC Stable Adjustment, | ||
“INVALID MODE" message |
| frequency of the video adaptor. | page 19. | |
. Compare these values with the data in | APPENDIX D: Display Modes | |||
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| the Display Modes Timing Chart. | page 33. | |
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The image is too light | . | Adjust the Brightness and Contrast. | BRIGHTNESS, page 15, 20. | |
or too dark | CONTRAST, page 15, 20. | |||
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Horizontal bars appear to | . | Adjust the Clock function. |
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flicker, jitter or shimmer on |
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. Auto Tracking will clear it automatically. |
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the image | PC Stale Adjustment. | |||
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Vertical bars appear to | . Adjust the Phase function and then | page 18. | ||
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flicker, jitter or shimmer on | . | adjust the Clock function. |
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the image. | Auto Tracking will clear it automatically. |
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Screen is blank and power | . | The monitor is using its power |
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indicator light is steady | . | management system. | APPENDIX A : Power Saver, | |
amber or blinks every 0.5 or | Move the computer’s mouse or press a | page 33. | ||
1 seconds |
| key on the keyboard. |
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| . | Auto tracking will clear it automatically |
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| . | Check that the display resolution and | PC Stable Adjustment, | |
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| frequency from your PC or video board | ||
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| page 18. | ||
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| is an available mode for your monitor. | ||
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Image is not stable and |
| On your computer check : |
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may appear to vibrate |
| Control Panel, Display, Settings |
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| . | Horizontal frequency | 31KHz - 69KHz | |
| . | Vertical frequency | 56Hz - 85Hz | |
| . | Maximum refresh rate | 1024 x 768 @85Hz | |
| . Auto Position will set the best position | AUTO POSITION, page 17. | ||
Image is not centred on the | . | automatically | ||
screen. | Adjust the horizontal and vertical | |||
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| position. | ||
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